Free for UNLIMITED agents
$59 per month
$19 / agent / month billed annually
$158 per month
$35 / agent / month billed annually
from $1220 per month
$49 / agent / month billed annually
$89 / agent / month billed annually
|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
Health, Wellness and Fitness
|Most Helpful Favorable Review|
Freshdesk is a big improvement over handling support via email. It keeps responses from customers together and provides good tools for sharing support responsibilities with other agents. The "solutions" section is very helpful to my customers and is easier...
Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...
|Most Helpful Critical Review|
They do not offer a WYSIWYG editor globally.
G2 Crowd User in Investment Management
They are using chrome for the authoring tool i am using safari. Not a big deal...
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