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$35/ agent / month billed annually
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$89/ agent / month billed annually
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|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Individual & Family Services
|Most Helpful Favorable Review|
Freshdesk is a big improvement over handling support via email. It keeps responses from customers together and provides good tools for sharing support responsibilities with other agents. The "solutions" section is very helpful to my customers and is easier...
G2 Crowd User in Real Estate
The interface was intuitive and easy to use. I did not have to train extensively in order to utilize it effectively.
|Most Helpful Critical Review|
They do not offer a WYSIWYG editor globally.
G2 Crowd User in Law Practice
It tends to crash a lot which requires a reset, resulting in business interruptions.
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