Compare Funnel.io vs IBM Watson Customer Experience Analytics

See this comparison of Funnel.io vs. IBM Watson Customer Experience Analytics based on data from user reviews. Funnel.io rates 4.4/5 stars with 44 reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Google Analytics upload - Starter
$199 per month
 
Google Analytics upload - Business
$299
 
Google Analytics upload - Professional
$449
 
Agencies and Enterprise
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Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 42 reviews)
7.6
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 42 reviews)
8.5
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 28 reviews)
8.2
(Based on 5 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 28 reviews)
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 40 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 27 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.8
(Based on 42 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.9%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
54.5%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.5%
71.4%
 
Marketing and Advertising
36.2%
Banking
25.0%
 
Internet
10.3%
Marketing and Advertising
25.0%
 
Information Technology and Services
10.3%
Consumer Goods
12.5%
 
Retail
8.6%
Food & Beverages
12.5%
 
Financial Services
3.4%
Insurance
12.5%
 
Other
31.0%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Anwar A.
User

Excellent Support. T dimensions features are awesome!

Dave H.
Executive Sponsor

Helps to consolidate the key customer experience metrics

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Individual & Family Services

There is nothing I do not like about Funnel. io

G2 Crowd User

Well... it isn't free. Other than that, not much. The product grows with us.

 
 No videos provided.

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

Ask Funnel.io a QuestionContact Funnel.ioAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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