Compare Funnel.io vs IBM Watson Customer Experience Analytics

See this comparison of Funnel.io vs. IBM Watson Customer Experience Analytics based on data from user reviews. Funnel.io rates 4.4/5 stars with 48 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$199 per month
 
Google Analytics upload - Business
$299
 
Google Analytics upload - Professional
$449
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 46 reviews)
7.6
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
8.6
(Based on 46 reviews)
8.5
(Based on 8 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 28 reviews)
8.0
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 28 reviews)
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.5
(Based on 43 reviews)
7.0
(Based on 6 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 27 reviews)
8.5
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.9
(Based on 46 reviews)
10.0
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.8%
9.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
18.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.2%
72.7%
 
Marketing and Advertising
32.3%
Food & Beverages
18.8%
 
Internet
12.3%
Retail
12.5%
 
Information Technology and Services
12.3%
Investment Management
12.5%
 
Retail
7.7%
Banking
12.5%
 
Financial Services
3.1%
Marketing and Advertising
12.5%
 
Other
32.3%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Easily see important channel metrics by campaign, easy to use interface, reliable customer support

G2 Crowd User in Marketing and Advertising

Thw softwrae has easy to use interface, Interactive dashboards and good segmentation features.

Most Helpful Critical Review
Most Helpful Critical Review
Shabnam M.
Administrator in Internet

So sensitive to minor differences in UTM links Not extremely intuitive when it comes to creating graphs or keeping track of campaigns easily

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
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Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask Funnel.io a QuestionContact Funnel.ioAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
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