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Compare Funnel.io vs IBM Watson Customer Experience Analytics

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comparison of Funnel.io vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Funnel.io rates 4.4/5 stars with 55 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Funnel.io
IBM Watson Customer Experience Analytics
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Add Product
Funnel.io
Funnel.io
4.4
Based on 55 reviews
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
 
Standard
$299 per month
 
Business
$449 per month
 
Professional
$699 per month
 
Agencies and Enterprise
Contact us
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 51 reviews)
7.4
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 51 reviews)
8.5
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 31 reviews)
8.2
(Based on 5 reviews)
Ease of Admin
Ease of Admin
8.9
(Based on 31 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 48 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 30 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 51 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.5%
10.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.9%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.6%
70.0%
 
Marketing and Advertising
32.4%
Food & Beverages
20.0%
 
Internet
12.7%
Staffing and Recruiting
13.3%
 
Information Technology and Services
12.7%
Retail
13.3%
 
Retail
7.0%
Marketing and Advertising
13.3%
 
Health, Wellness and Fitness
2.8%
Investment Management
13.3%
 
Other
32.4%
Other
26.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Funnel's response time to questions/inquiries are always prompt and handled in a professional manner. They also take every feature request into consideration, and often times will build against, which is a great incentive to continue providing the feedback.

G2 Crowd User

The cloud version is much easier to setup. Quicker interface, etc.

Most Helpful Critical Review
Most Helpful Critical Review
Shabnam M.
Administrator in Internet

So sensitive to minor differences in UTM links Not extremely intuitive when it comes to creating graphs or keeping track of campaigns easily

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
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Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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