Compare Funnel.io, IBM Watson Customer Experience Analytics, and TapClicks

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Funnel.io
IBM Watson Customer Experience Analytics
Optimized for quick response
TapClicks
Optimized for quick response
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Funnel.io
Funnel.io
4.4
Based on 55 reviews
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 16 reviews
Optimized for quick response
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TapClicks
TapClicks
4.1
Based on 90 reviews
Optimized for quick response
 
Standard
$299 per month
TapClicks - TapReports Standard
$499 per month (per client)
 
Business
$449 per month
TapClicks - TapReports Elite
Please Contact Us for Details and Pricing
 
Professional
$699 per month
TapClicks - TapReports Pro
Please Contact Us for Details and Pricing
 
Agencies and Enterprise
Contact us
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 51 reviews)
7.9
(Based on 12 reviews)
8.4
(Based on 83 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 51 reviews)
7.6
(Based on 12 reviews)
8.4
(Based on 83 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 31 reviews)
8.2
(Based on 10 reviews)
7.7
(Based on 55 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 31 reviews)
8.3
(Based on 9 reviews)
8.4
(Based on 54 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 48 reviews)
8.2
(Based on 9 reviews)
8.8
(Based on 79 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 30 reviews)
8.5
(Based on 10 reviews)
9.1
(Based on 55 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 51 reviews)
9.1
(Based on 12 reviews)
9.0
(Based on 83 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.5%
12.5%
62.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.9%
25.0%
26.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.6%
62.5%
11.1%
 
Marketing and Advertising
32.4%
Retail
14.3%
Marketing and Advertising
62.4%
 
Internet
12.7%
Food & Beverages
14.3%
Internet
4.0%
 
Information Technology and Services
12.7%
Banking
14.3%
Broadcast Media
4.0%
 
Retail
7.0%
Staffing and Recruiting
9.5%
Graphic Design
3.2%
 
Health, Wellness and Fitness
2.8%
Marketing and Advertising
9.5%
Education Management
2.4%
 
Other
32.4%
Other
38.1%
Other
24.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Daniela C.
User in Information Technology and Services

That I don't need to put in hours a really long time every month, dissecting all my movement sources. Channel gives me all that I require initially. The client bolster is extremely incredible too and not just have I learnt huge amounts of stuff from...

G2 Crowd User

Having worked with the on-prem solution for Tealeaf it was really nice how the cloud solution setup was as easy as deploying the SDK on the site.

Jaume C.
Agency in Marketing and Advertising

The ability to white label the platform along with the superb and quick customer service I constantly receive!

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Individual & Family Services

There is nothing I do not like about Funnel. io

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Marketing and Advertising

The site can be very slow at times. Info can look clustered, so more organized viewing would be nice.

 
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Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

TapClicks is a global leader in marketing reporting & operations for digital agencies and media companies.

Ask Funnel.io a QuestionContact Funnel.ioAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk TapClicks a QuestionContact TapClicks
Kate from G2 Crowd

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