Compare Gatekeeper, SpringCM, and IBM FileNet Content Manager

Pricing

 
ENTERPRISE
$2,950
Month
Professional Edition
$39
/ user, per month
 
STARTER
$695
Month
Enterprise Edition
$79
/ user, per month
 
Pro
$1,650
Month
 
Free Trial Unavailable
Free Trial
Free Trial
Gatekeeper
ENTERPRISE
$2,950Month
STARTER
$695Month
Pro
$1,650Month
Free Trial Unavailable
SpringCM
Professional Edition
$39/ user, per month
Enterprise Edition
$79/ user, per month
Free Trial
IBM FileNet Content Manager
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.6
8.0
8.3
Ease of Use
Ease of Use
8.8
7.8
7.1
Ease of Setup
Ease of Setup
7.4
7.0
5.7
Ease of Admin
Ease of Admin
8.3
7.8
6.8
Quality of Support
Quality of Support
9.0
8.4
7.7
Ease of Doing Business With
Ease of Doing Business With
9.0
8.5
7.5
Product Direction (% positive)
Product Direction (% positive)
8.9
8.3
7.5
Meets Requirements
Gatekeeper
8.6
SpringCM
8.0
IBM FileNet Content Manager
8.3
Ease of Use
Gatekeeper
8.8
SpringCM
7.8
IBM FileNet Content Manager
7.1
Ease of Setup
Gatekeeper
7.4
SpringCM
7.0
IBM FileNet Content Manager
5.7
Ease of Admin
Gatekeeper
8.3
SpringCM
7.8
IBM FileNet Content Manager
6.8
Quality of Support
Gatekeeper
9.0
SpringCM
8.4
IBM FileNet Content Manager
7.7
Ease of Doing Business With
Gatekeeper
9.0
SpringCM
8.5
IBM FileNet Content Manager
7.5
Product Direction (% positive)
Gatekeeper
8.9
SpringCM
8.3
IBM FileNet Content Manager
7.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.2%
13.5%
2.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.1%
55.0%
19.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.7%
31.5%
78.5%
Gatekeeper
Small-Business
18.2%
Mid-Market
59.1%
Enterprise
22.7%
SpringCM
Small-Business
13.5%
Mid-Market
55.0%
Enterprise
31.5%
IBM FileNet Content Manager
Small-Business
2.5%
Mid-Market
19.0%
Enterprise
78.5%

Reviewers' Industry

 
Information Technology and Services
15.2%
Computer Software
16.1%
Insurance
23.5%
 
Non-Profit Organization Management
12.1%
Information Technology and Services
10.7%
Information Technology and Services
12.9%
 
Marketing and Advertising
9.1%
Telecommunications
8.1%
Banking
12.9%
 
Financial Services
9.1%
Insurance
6.0%
Government Administration
9.4%
 
Telecommunications
6.1%
Financial Services
6.0%
Financial Services
9.4%
 
Other
48.5%
Other
53.0%
Other
31.8%
Gatekeeper
Information Technology and Services
15.2%
Non-Profit Organization Management
12.1%
Marketing and Advertising
9.1%
Financial Services
9.1%
Telecommunications
6.1%
Other
48.5%
SpringCM
Computer Software
16.1%
Information Technology and Services
10.7%
Telecommunications
8.1%
Insurance
6.0%
Financial Services
6.0%
Other
53.0%
IBM FileNet Content Manager
Insurance
23.5%
Information Technology and Services
12.9%
Banking
12.9%
Government Administration
9.4%
Financial Services
9.4%
Other
31.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Allyson C.
Administrator in Information Services

I think Gatekeeper is a good tool for tracking dollars and expiration dates of contracts. Easy to use.

Bill C.
Executive Sponsor in Information Services

SpringCM has increased our efficiency and utilization across disciplines. We have been able to take our Salesforce CRM usage from opportunity through e-contract through project delivery, largely due to the content management provided by SpringCM. Well...

Ravi Varma M.
Administrator in Information Technology and Services

In my entire career of 10 yrs on FileNet we did not see single issue related to the product with any Version of FileNet we have used. It is the best ECM and BPM tool, I can say FileNet is the evergreen product when compared with other competitors with...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

Isabelle R.
Consultant in Semiconductors

Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked...

Mary Jane B.
User in Information Technology and Services

Limited cloud storage availability and backup options

 
Gatekeeper
Most Helpful Favorable Review
Allyson C.
Administrator in Information Services

I think Gatekeeper is a good tool for tracking dollars and expiration dates of contracts. Easy to use.

Most Helpful Critical Review
G2 Crowd User in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

SpringCM
Most Helpful Favorable Review
Bill C.
Executive Sponsor in Information Services

SpringCM has increased our efficiency and utilization across disciplines. We have been able to take our Salesforce CRM usage from opportunity through e-contract through project delivery, largely due to the content management provided by SpringCM. Well...

Most Helpful Critical Review
Isabelle R.
Consultant in Semiconductors

Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked...

IBM FileNet Content Manager
Most Helpful Favorable Review
Ravi Varma M.
Administrator in Information Technology and Services

In my entire career of 10 yrs on FileNet we did not see single issue related to the product with any Version of FileNet we have used. It is the best ECM and BPM tool, I can say FileNet is the evergreen product when compared with other competitors with...

Most Helpful Critical Review
Mary Jane B.
User in Information Technology and Services

Limited cloud storage availability and backup options

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Videos

 

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

Video 1: Intro to SpringCM Contract Management in Salesforce

Video 2: GDPR Preparedness: How to Ensure your Documents are Ready

Video 3: Standard MSA Demo in Standalone SpringCM (non-Salesforce integrated)

For a personalized demo, click the Request Demo button.

No videos provided
Gatekeeper

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

SpringCM

Video 1: Intro to SpringCM Contract Management in Salesforce

Video 2: GDPR Preparedness: How to Ensure your Documents are Ready

Video 3: Standard MSA Demo in Standalone SpringCM (non-Salesforce integrated)

For a personalized demo, click the Request Demo button.

IBM FileNet Content Manager
No videos provided
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