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Compare Gatekeeper, SpringCM, and OnBase by Hyland

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Gatekeeper
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SpringCM
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OnBase by Hyland
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Gatekeeper
Gatekeeper
4.4
Based on 22 reviews
Optimized for quick response
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SpringCM
SpringCM
4.0
Based on 114 reviews
Optimized for quick response
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OnBase by Hyland
OnBase by Hyland
4.2
Based on 70 reviews
 
STARTER
$535 Month
Professional Edition
$39 / user, per month
 
Pro
$1,245 Month
Enterprise Edition
$79 / user, per month
 
ENTERPRISE
$2,850 Month
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 22 reviews)
8.2
(Based on 107 reviews)
8.5
(Based on 70 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 22 reviews)
8.0
(Based on 109 reviews)
8.4
(Based on 70 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 14 reviews)
7.3
(Based on 93 reviews)
7.9
(Based on 35 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 14 reviews)
8.0
(Based on 93 reviews)
8.1
(Based on 36 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 20 reviews)
8.5
(Based on 108 reviews)
8.4
(Based on 58 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 14 reviews)
8.6
(Based on 95 reviews)
9.1
(Based on 37 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 22 reviews)
8.5
(Based on 110 reviews)
8.2
(Based on 69 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
18.2%
13.5%
4.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
59.1%
55.0%
35.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.7%
31.5%
60.0%
 
Information Technology and Services
15.2%
Computer Software
16.1%
Higher Education
20.5%
 
Non-Profit Organization Management
12.1%
Information Technology and Services
10.7%
Government Administration
14.5%
 
Marketing and Advertising
9.1%
Telecommunications
8.1%
Hospital & Health Care
9.6%
 
Financial Services
9.1%
Insurance
6.0%
Insurance
7.2%
 
Telecommunications
6.1%
Financial Services
6.0%
Information Technology and Services
4.8%
 
Other
48.5%
Other
53.0%
Other
43.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

I like the ability to customize gatekeeper into what fits your needs. You can add or take away as many add-ons which makes it super user friendly.

Charles B.
Executive Sponsor in Financial Services

Lincoln Trust spun off from a larger company with a big award-winning IT department, so our users had high expectations. However, we now have a small IT budget. SpringCM enabled us to meet the clients needs at a fraction of what we paid before. This...

Sandy S.
Executive Sponsor in Financial Services

It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users.

G2 Crowd User in Construction

The inability to easily reorder past work projects that have already been entered in a resume. Difficult configuration requirements. Setup should be more "out of the box," Also, the update process should be more wizard like (think Turbo Tax style).

G2 Crowd User in Financial Services

It's a bit slow and wonky. Could use a facelift as it looks outdated too.

 
 

Please see our suite of videos covering the following topics:

Gatekeeper Explained
Dashboards & Reports
Contract Lifecycle Management
Strategic Supplier Management
Customising Gatekeeper
Gatekeeper Collaboration
Gatekeeper Help Desk

Video 1: Intro to SpringCM Contract Management in Salesforce

Video 2: GDPR Preparedness: How to Ensure your Documents are Ready

Video 3: Standard MSA Demo in Standalone SpringCM (non-Salesforce integrated)

For a personalized demo, click the Request Demo button.

No videos provided.
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Kate from G2 Crowd

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