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Compare Google Analytics 360 vs Heap

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comparison of Google Analytics 360 vs. Heap
based on data from user reviews. Google Analytics 360 rates 4.2/5 stars with 203 reviews. Heap rates 4.4/5 stars with 111 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 per month
 
Enterprise
Custom
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 191 reviews)
8.5
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 191 reviews)
8.3
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 93 reviews)
9.2
(Based on 45 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 92 reviews)
8.6
(Based on 45 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.0
(Based on 166 reviews)
8.7
(Based on 88 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.6
(Based on 89 reviews)
8.7
(Based on 37 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 186 reviews)
9.0
(Based on 104 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.3%
56.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.5%
34.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
20.2%
9.0%
 
Marketing and Advertising
17.9%
Internet
25.2%
 
Internet
4.8%
Information Technology and Services
14.1%
 
Information Technology and Services
4.5%
Computer Software
14.1%
 
Real Estate
4.5%
Marketing and Advertising
13.3%
 
Computer Software
3.8%
Insurance
2.2%
 
Other
64.6%
Other
31.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

Out site gets 2-3 million visitors a month, so we were getting data based off of only a small percentage of traffic. This caused challenges both in terms of accurate reporting and troubleshooting issues.

Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

There is some limitation to understand and collect information of users

Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

 
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Kate from G2 Crowd

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