Compare Google Analytics 360 vs Heap

See this comparison of Google Analytics 360 vs. Heap based on data from user reviews. Google Analytics 360 rates 4.3/5 stars with 166 reviews. Heap rates 4.3/5 stars with 103 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Enterprise
Custom
 
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 156 reviews)
8.4
(Based on 96 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 156 reviews)
8.2
(Based on 96 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.9
(Based on 80 reviews)
9.2
(Based on 41 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.3
(Based on 80 reviews)
8.6
(Based on 41 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 134 reviews)
8.7
(Based on 82 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 78 reviews)
8.7
(Based on 33 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 153 reviews)
9.0
(Based on 96 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
44.6%
57.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.5%
35.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
19.9%
7.8%
 
Marketing and Advertising
17.7%
Internet
24.4%
 
Information Technology and Services
5.2%
Computer Software
15.1%
 
Internet
5.2%
Information Technology and Services
13.4%
 
Real Estate
4.7%
Marketing and Advertising
12.6%
 
Computer Software
4.3%
Insurance
2.5%
 
Other
62.9%
Other
31.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

Out site gets 2-3 million visitors a month, so we were getting data based off of only a small percentage of traffic. This caused challenges both in terms of accurate reporting and troubleshooting issues.

G2 Crowd User in Internet

Heap provides great user-level analytics, the data loads very fast, it gives the ability to send custom events via API and they offer quick and helpful customer support.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

There is some limitation to understand and collect information of users

Chang C.
User in Internet

1. Our app iterates rapidly and we need to redefine some events in heap every time, because our component moved around. I almost feel like the time we saved on implementing the tracking code is the spending here redefining the events. 2. Became pricy when...

 
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Kate from G2 Crowd

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