![]() Google Analytics 360 4.2 Based on 245 reviews | IBM Digital Analytics 2.9 Based on 52 reviews | Google Analytics 4.5 Based on 3,415 reviews |
Free Trial | Free Trial | Free Trial |
Meets Requirements | 8.8 (Based on 227 reviews) | 6.9 (Based on 48 reviews) | 9.1 (Based on 3,162 reviews) |
Ease of Use | 8.2 (Based on 227 reviews) | 5.9 (Based on 48 reviews) | 7.8 (Based on 3,176 reviews) |
Ease of Setup | 8.0 (Based on 102 reviews) | 5.7 (Based on 19 reviews) | 8.0 (Based on 1,595 reviews) |
Ease of Admin | 8.5 (Based on 101 reviews) | 7.0 (Based on 21 reviews) | 8.3 (Based on 1,596 reviews) |
Quality of Support | 8.1 (Based on 199 reviews) | 6.2 (Based on 43 reviews) | 7.5 (Based on 2,522 reviews) |
Ease of Doing Business With | 8.6 (Based on 99 reviews) | 7.1 (Based on 21 reviews) | 8.3 (Based on 1,431 reviews) |
Product Direction (% positive) | 8.3 (Based on 222 reviews) | 4.0 (Based on 47 reviews) | 8.6 (Based on 3,148 reviews) |
Small-Business (50 or fewer emp.) | 48.4% | 14.6% | 60.7% |
Mid-Market (51-1000 emp.) | 32.0% | 33.3% | 27.3% |
Enterprise (> 1000 emp.) | 19.7% | 52.1% | 12.1% |
Marketing and Advertising 17.5% | Retail 17.5% | Marketing and Advertising 22.2% | |
Information Technology and Services 5.1% | Marketing and Advertising 17.5% | Computer Software 6.9% | |
Real Estate 4.2% | Insurance 7.9% | Information Technology and Services 6.8% | |
Internet 3.9% | Information Technology and Services 7.9% | Internet 6.4% | |
Education Management 3.6% | Internet 6.3% | Higher Education 3.1% | |
Other 65.7% | Other 42.9% | Other 54.5% |
Most Helpful Favorable Review | G2 Crowd User in Marketing and Advertising Out site gets 2-3 million visitors a month, so we were getting data based off of only a small percentage of traffic. This caused challenges both in terms of accurate reporting and troubleshooting issues. | G2 Crowd User in Retail Presents clear and concise information. CM does a great job of providing all the information an e-commerce team would use or need to implement a strong e-commerce business. | Kristin H. Administrator in Higher Education Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily. |
Most Helpful Critical Review | Luisa L. User in Leisure, Travel & Tourism Demasiadas opciones. La configuración a veces se hace tediosa debido a que son muchas opciones posibles de configuración y eso agota | G2 Crowd User in Insurance Where do I start? The interface looks about 20 years old and designed by somebody with very little concept of user experience and design. The tool is not at all intuitive which makes the whole process of extracting data extremely difficult, which, in turn,... | Jill A. Administrator in Internet It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture. |