Compare Google Analytics 360 vs IBM Watson Customer Experience Analytics
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comparison of Google Analytics 360 vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Google Analytics 360 rates 4.2/5 stars with 248 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.
 Google Analytics 360 4.2 Based on 248 reviews |  IBM Watson Customer Experience Analytics 4.2 Based on 19 reviews Optimized for quick response |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.8 (Based on 229 reviews) | 7.9 (Based on 14 reviews) |
| Ease of Use | 8.2 (Based on 229 reviews) | 7.5 (Based on 14 reviews) |
| Ease of Setup | 8.0 (Based on 102 reviews) | 8.0 (Based on 12 reviews) |
| Ease of Admin | 8.5 (Based on 101 reviews) | 8.0 (Based on 11 reviews) |
| Quality of Support | 8.1 (Based on 201 reviews) | 8.1 (Based on 11 reviews) |
| Ease of Doing Business With | 8.6 (Based on 99 reviews) | 8.2 (Based on 12 reviews) |
| Product Direction (% positive) | 8.4 (Based on 224 reviews) | 8.4 (Based on 13 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 48.2% | 10.5% |
Mid-Market (51-1000 emp.) | 31.6% | 21.1% |
Enterprise (> 1000 emp.) | 20.2% | 68.4% |
Reviewers' Industry
Marketing and Advertising 17.3% | Retail 12.5% | |
Information Technology and Services 5.1% | Food & Beverages 12.5% | |
Real Estate 4.2% | Banking 12.5% | |
Internet 3.9% | Staffing and Recruiting 8.3% | |
Education Management 3.6% | Oil & Energy 8.3% | |
Other 66.0% | Other 45.8% |
Reviews
| Most Helpful Favorable Review | Alley L. User in Marketing and Advertising The main difference between Google Analytics and Google Analytics 360 is the amount of the data you can store. The more premium version of the two, Google Analytics 360, allows the user to better house and manipulate large amounts of data. This is a big... | G2 Crowd User in Information Technology and Services Cloud based platform templates for modelling Integration with differnt CRM. |
| Most Helpful Critical Review | G2 Crowd User Its not really that simple and i had to learn a lot and understand the information and set up. However as time passed,i was able to understand things better. There are so many features available, sometimes it can be a bit confusing. | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend |
