Compare Google Analytics, Heap, and Kissmetrics

 
Free
$0 per month
Growth
From $500 Per Month
 
Enterprise
Custom
Power
From $850 Per Month
 
Enterprise
Contact Vendor 1-888-767-5477
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 2221 reviews)
8.5
(Based on 94 reviews)
8.1
(Based on 138 reviews)
Ease of UseSee More
Ease of UseSee More
7.8
(Based on 2233 reviews)
8.2
(Based on 94 reviews)
7.7
(Based on 138 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 1140 reviews)
9.2
(Based on 41 reviews)
7.0
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 1145 reviews)
8.6
(Based on 41 reviews)
8.1
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.5
(Based on 1725 reviews)
8.7
(Based on 80 reviews)
8.6
(Based on 120 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 1012 reviews)
8.7
(Based on 33 reviews)
8.5
(Based on 66 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 2220 reviews)
9.1
(Based on 94 reviews)
8.3
(Based on 138 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.9%
58.4%
55.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.0%
34.7%
35.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
12.1%
6.9%
9.4%
 
Marketing and Advertising
22.4%
Internet
25.2%
Computer Software
24.4%
 
Internet
7.5%
Computer Software
15.7%
Internet
22.2%
 
Computer Software
7.2%
Marketing and Advertising
13.0%
Marketing and Advertising
11.4%
 
Information Technology and Services
6.9%
Information Technology and Services
13.0%
Information Technology and Services
5.7%
 
Higher Education
2.7%
Insurance
2.6%
Retail
2.8%
 
Other
53.2%
Other
30.4%
Other
33.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 jbmxxpwp4iltzq4nx 2hxarg4f  vqmnxlshxrmffo6pegm9ltypekd39tty9tzspkutibbfr86h
Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

0 wn8k2db08y75psa5dagc2mfkcgjbaj35ibnr2mnsgydbag9llkkecag uzmztohwevcsidxefpbw
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

0 sldzcmiskg emfiji hwcvr8e3tkudrjfbjfcvrpbxvnks2g3ijnms7 q73u4avau6iq4glcpe7l
Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

Most Helpful Critical Review
Most Helpful Critical Review
0 tlygplrirat 1hq kromp 1yj zyphn pzegp  i6c37uktiobmlttcdcyv8rfb7pty 1vjw7rs2
Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

G2 Crowd User in Marketing and Advertising

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

0 73e pmimn1be4ig07gwyprw8qvcezl 0shypprogiknubtnxifs7juypvrgnrgc1mgegyyqyob4c
Darren S.
Administrator in Internet

Our dev team invested dozens of hours integrating KissMetrics calls into everything we needed to track. It required a lot of testing and back and forth with their support. When we finally had everything being tracked, we needed to set up our dashboard and...

 
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Kate avatar
Kate from G2 Crowd

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