Compare Google Tag Manager vs IBM Watson Customer Experience Analytics

See this comparison of Google Tag Manager vs. IBM Watson Customer Experience Analytics based on data from user reviews. Google Tag Manager rates 4.5/5 stars with 225 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 211 reviews)
7.6
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
7.8
(Based on 212 reviews)
8.5
(Based on 8 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 138 reviews)
8.0
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 137 reviews)
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.1
(Based on 168 reviews)
7.0
(Based on 6 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 122 reviews)
8.5
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.8
(Based on 209 reviews)
10.0
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
53.1%
9.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.0%
18.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.8%
72.7%
 
Marketing and Advertising
40.3%
Food & Beverages
18.8%
 
Internet
9.5%
Retail
12.5%
 
Information Technology and Services
7.6%
Investment Management
12.5%
 
Computer Software
6.6%
Banking
12.5%
 
Retail
2.4%
Marketing and Advertising
12.5%
 
Other
33.7%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Bobby S.
User in Marketing and Advertising

Even if you're a coding wizard, GTM is still the best solution for installing pixels and javascript on a site.

G2 Crowd User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

Most Helpful Critical Review
Most Helpful Critical Review
Anjelika K.
Administrator in Internet

I don't like that you cannot understand it easily.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
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Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

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