Compare Google Tag Manager vs IBM Watson Customer Experience Analytics

See this comparison of Google Tag Manager vs. IBM Watson Customer Experience Analytics based on data from user reviews. Google Tag Manager rates 4.5/5 stars with 213 reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 199 reviews)
7.6
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
7.8
(Based on 200 reviews)
8.5
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.0
(Based on 131 reviews)
8.2
(Based on 5 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.4
(Based on 130 reviews)
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.0
(Based on 159 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 117 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.8
(Based on 197 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
52.1%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.3%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.6%
71.4%
 
Marketing and Advertising
39.7%
Banking
25.0%
 
Internet
9.2%
Marketing and Advertising
25.0%
 
Information Technology and Services
7.5%
Consumer Goods
12.5%
 
Computer Software
6.4%
Food & Beverages
12.5%
 
Retail
2.5%
Insurance
12.5%
 
Other
34.6%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Muhammath M.
User in Staffing and Recruiting

first of all what I like with Google tag is, It help me to monetize my website not only with Adsense and Adwords but also with a third parties advertisement provider. It also makes my job easier when I came up with an Idea to make my site AMPSupport. The...

Dave H.
Executive Sponsor

Helps to consolidate the key customer experience metrics

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Consumer Services

Not alot of people use this software.

G2 Crowd User

All the features from the on-prem version have not yet become available in the cloud version

 
 No videos provided.

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

Ask Google Tag Manager a QuestionContact Google Tag ManagerAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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