Want to see who topped the 2019 Best Software Awards?

Compare Google Tag Manager, IBM Watson Customer Experience Analytics, Google Analytics, and Kissmetrics

 
Growth
From $500 Per Month
 
Power
From $850 Per Month
 
Enterprise
Contact Vendor 1-888-767-5477
 
Free Trial
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.3
(Based on 210 reviews)
7.4
(Based on 7 reviews)
9.1
(Based on 3,045 reviews)
8.0
(Based on 142 reviews)
Ease of UseSee More
Ease of UseSee More
7.9
(Based on 210 reviews)
8.5
(Based on 7 reviews)
7.8
(Based on 3,059 reviews)
7.8
(Based on 142 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 133 reviews)
8.2
(Based on 5 reviews)
8.0
(Based on 1,539 reviews)
7.0
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 132 reviews)
Not enough data available
8.3
(Based on 1,540 reviews)
8.1
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.1
(Based on 165 reviews)
7.3
(Based on 5 reviews)
7.5
(Based on 2,425 reviews)
8.5
(Based on 123 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.2
(Based on 117 reviews)
8.8
(Based on 5 reviews)
8.3
(Based on 1,381 reviews)
8.5
(Based on 66 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.8
(Based on 207 reviews)
10.0
(Based on 7 reviews)
8.5
(Based on 3,031 reviews)
8.2
(Based on 142 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
51.8%
10.0%
60.7%
54.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.5%
20.0%
27.3%
35.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.7%
70.0%
12.0%
9.2%
 
Marketing and Advertising
37.9%
Food & Beverages
20.0%
Marketing and Advertising
22.0%
Computer Software
23.8%
 
Internet
9.6%
Staffing and Recruiting
13.3%
Computer Software
7.0%
Internet
21.5%
 
Computer Software
7.5%
Retail
13.3%
Information Technology and Services
6.9%
Marketing and Advertising
11.6%
 
Information Technology and Services
7.2%
Marketing and Advertising
13.3%
Internet
6.6%
Information Technology and Services
5.5%
 
Retail
2.4%
Investment Management
13.3%
Higher Education
3.0%
Retail
3.3%
 
Other
35.5%
Other
26.7%
Other
54.4%
Other
34.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Vanessa S.
Agency in Marketing and Advertising

How easy it is to create tags, there are a lot of available resources online. No need to wait for development team for implementation

G2 Crowd User

The cloud version is much easier to setup. Quicker interface, etc.

Kristin H.
Administrator in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Consumer Services

Not alot of people use this software.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Jill A.
Administrator in Internet

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

G2 Crowd User in Health, Wellness and Fitness

It took a slight learning curve. And this is another tool I need to check daily so just adds to my workload.

 
 No videos provided.

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

No videos provided.No videos provided.
 No downloads provided.No downloads provided.No downloads provided.
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Kate from G2 Crowd

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