See this comparison of GoSquared vs. IBM Watson Customer Experience Analytics based on data from user reviews. GoSquared rates 4.5/5 stars with 32 reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.
![]() GoSquared | IBM Watson Customer Experience Analytics |
Plans start at $99 a month | ‐ |
Free Trial | Free Trial |
$ Get a Quote | $ Get a Quote |
Meets RequirementsSee More | |
8.9 (Based on 32 reviews) | 7.6 (Based on 7 reviews) |
Ease of UseSee More | |
9.3 (Based on 32 reviews) | 8.5 (Based on 7 reviews) |
Ease of SetupSee More | |
9.9 (Based on 14 reviews) | 8.2 (Based on 5 reviews) |
Ease of AdminSee More | |
9.1 (Based on 14 reviews) | 8.2 (Based on 5 reviews) |
Quality of SupportSee More | |
9.6 (Based on 28 reviews) | 7.3 (Based on 5 reviews) |
Ease of Doing Business WithSee More | |
9.4 (Based on 13 reviews) | 8.8 (Based on 5 reviews) |
Product Direction (% positive)See More | |
9.0 (Based on 32 reviews) | 10.0 (Based on 7 reviews) |
Small-Business (50 or fewer emp.) | |
55.2% | 0.0% |
Mid-Market (51-1000 emp.) | |
20.7% | 28.6% |
Enterprise (> 1000 emp.) | |
24.1% | 71.4% |
Marketing and Advertising 11.1% | Banking 25.0% |
Information Technology and Services 11.1% | Marketing and Advertising 25.0% |
Internet 5.6% | Consumer Goods 12.5% |
Computer Software 5.6% | Food & Beverages 12.5% |
Entertainment 5.6% | Insurance 12.5% |
Other 61.1% | Other 12.5% |
Most Helpful Favorable Review | |
I like GoSquared because of its no-nonsense approach to real time web analytics. It's easy implementation and customisation options made it an easy choice for me. Add to that a team of super enthusiastic people working behind the scenes and you have got a... | G2 Crowd User Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback. |
Most Helpful Critical Review | |
I don't like how the dashboard is a little confusing on the website. It's easier to read than Google analytics, but still takes some time to figure out how to navigate. | nothing, i am very happy with this product |
No videos provided. |
No downloads provided. |
Contact GoSquared | Contact IBM Watson Customer Experience Analytics |