Compare GoSquared vs IBM Watson Customer Experience Analytics
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comparison of GoSquared vs. IBM Watson Customer Experience Analytics
based on data from user reviews. GoSquared rates 4.5/5 stars with 34 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.
 GoSquared 4.5 Based on 34 reviews |  IBM Watson Customer Experience Analytics 4.2 Based on 10 reviews Optimized for quick response |
Pricing
Plans start at $29 a month | ‐ | |
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.9 (Based on 34 reviews) | 7.4 (Based on 7 reviews) |
| Ease of Use | 9.3 (Based on 34 reviews) | 8.5 (Based on 7 reviews) |
| Ease of Setup | 9.9 (Based on 14 reviews) | 8.2 (Based on 5 reviews) |
| Ease of Admin | 9.1 (Based on 14 reviews) | Not enough data available |
| Quality of Support | 9.7 (Based on 30 reviews) | 7.3 (Based on 5 reviews) |
| Ease of Doing Business With | 9.4 (Based on 13 reviews) | 8.8 (Based on 5 reviews) |
| Product Direction (% positive) | 9.1 (Based on 34 reviews) | 10.0 (Based on 7 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 51.6% | 10.0% |
Mid-Market (51-1000 emp.) | 22.6% | 20.0% |
Enterprise (> 1000 emp.) | 25.8% | 70.0% |
Reviewers' Industry
Marketing and Advertising 10.3% | Food & Beverages 20.0% | |
Information Technology and Services 10.3% | Staffing and Recruiting 13.3% | |
Staffing and Recruiting 5.1% | Retail 13.3% | |
Online Media 5.1% | Marketing and Advertising 13.3% | |
Internet 5.1% | Investment Management 13.3% | |
Other 64.1% | Other 26.7% |
Reviews
| Most Helpful Favorable Review | Matthew N. Consultant in Internet I like GoSquared because of its no-nonsense approach to real time web analytics. It's easy implementation and customisation options made it an easy choice for me. Add to that a team of super enthusiastic people working behind the scenes and you have got a... | Angus H. User Good experience starts with ease of use, which is examplified by this product |
| Most Helpful Critical Review | Brittany W. Administrator in Education Management I don't like how the dashboard is a little confusing on the website. It's easier to read than Google analytics, but still takes some time to figure out how to navigate. | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend |
