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Compare Groove vs GuideMe by EdCast

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comparison of Groove vs. GuideMe by EdCast
based on data from user reviews. Groove rates 4.2/5 stars with 29 reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
 
Groove Plus
$15 user/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 26 reviews)
10.0
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 26 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
9.3
(Based on 13 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.3
(Based on 13 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 24 reviews)
10.0
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.1
(Based on 12 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 26 reviews)
7.9
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.6%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.4%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
0.0%
 
Computer Software
27.3%
Information Technology and Services
60.0%
 
Internet
11.4%
Computer Software
20.0%
 
Fund-Raising
6.8%
Internet
20.0%
 
Consumer Goods
4.5%
 
Executive Office
4.5%
 
Other
45.5%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

Multiple ways of interacting with the system (web-based desktop app, via email, Slack integration) makes sense for modern fast-paced SaaS support. The ability to add private notes, manage a team, and maintain a knowledge base all help too. It's...

Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Management Consulting

Sometimes emails get lost if they are assigned to a person and category without its own folder

Bhushan D.
User in Information Technology and Services

At this moment, I don't have any major issues, because I just used its image step feature.

 
 No screenshots provided.
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Kate from G2 Crowd

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