Compare Groove vs GuideMe by EdCast

See this comparison of Groove vs. GuideMe by EdCast based on data from user reviews. Groove rates 4.2/5 stars with 27 reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
 
Groove Plus
$15 user/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 25 reviews)
10.0
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 25 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
9.3
(Based on 13 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.3
(Based on 13 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 23 reviews)
10.0
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.1
(Based on 12 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 25 reviews)
7.9
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
84.6%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
15.4%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
0.0%
 
Computer Software
25.0%
Information Technology and Services
60.0%
 
Internet
12.5%
Computer Software
20.0%
 
Fund-Raising
7.5%
Internet
20.0%
 
Consumer Goods
5.0%
 
Executive Office
5.0%
 
Other
45.0%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Human Resources

Groove is easy to use, has a clean interface and makes communicating with customers quick and efficient. It allows you to give multiple users access, set up multiple inboxes and use features like tags, canned responses and automated actions to make your CS...

Bhushan D.
User in Information Technology and Services

I liked the Image steps feature most. We created walkthroughs for our mobile application. We captured screenshots then highlighted our application section using guideme chrome extension paint tool. There paint tool is awesome and very user friendly. This...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Management Consulting

Sometimes emails get lost if they are assigned to a person and category without its own folder

 
 No screenshots provided.
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Kate from G2 Crowd

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