Compare Groove vs HappyFox

See this comparison of Groove vs. HappyFox based on data from user reviews. Groove rates 4.2/5 stars with 27 reviews. HappyFox rates 4.6/5 stars with 109 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
Mighty
$29 per staff / month
 
Groove Plus
$15 user/month
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
 Request More InformationRequest More Information$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 25 reviews)
9.0
(Based on 103 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 25 reviews)
9.4
(Based on 103 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 13 reviews)
9.0
(Based on 80 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 13 reviews)
9.2
(Based on 79 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 23 reviews)
9.3
(Based on 98 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 12 reviews)
9.4
(Based on 76 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 25 reviews)
9.4
(Based on 105 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
84.6%
46.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
15.4%
37.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
15.6%
 
Computer Software
25.0%
Information Technology and Services
14.3%
 
Internet
12.5%
Computer Software
12.3%
 
Fund-Raising
7.5%
Higher Education
6.5%
 
Consumer Goods
5.0%
Education Management
3.9%
 
Executive Office
5.0%
Real Estate
3.9%
 
Other
45.0%
Other
59.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

I like the ability to track calls and tickets by customer.

Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Most Helpful Critical Review
Most Helpful Critical Review
Lane E.
Administrator in Internet

Groove didn't have all of the features we needed. We needed a way for clients to view the current status of the tickets they had submitted.

G2 Crowd User in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

 
 No screenshots provided.
Request More InformationRequest More InformationAsk HappyFox a QuestionContact HappyFox
Kate from G2 Crowd

Need help?

I can help.