Based on 29 reviews
Based on 61 reviews
$19 (cloud) mo/user/annual contract
$49 (Cloud) mo/agent/annual contract
$59 (Cloud) mo/agent/annual contract
|Meets RequirementsSee More|
(Based on 58 reviews)
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 42 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 24 reviews)
(Based on 56 reviews)
|Ease of Doing Business WithSee More|
(Based on 12 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Hospital & Health Care
|Most Helpful Favorable Review|
We love the turnkey nature of the Groove platform. We're only using them for one of their capabilities currently - Knowledge Base - and it's still WAY worth the price.
G2 Crowd User in Restaurants
Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...
|Most Helpful Critical Review|
Support is a big challenge, everything for the last 2 years that I hear for the team is - it will be done, it is being done. 2 Years back they promised an iOS Application - it is still not there, yes now it's mobile browser friendly - but it is nearly...
G2 Crowd User in Telecommunications
Sometimes we'll get customers that want to compliment or make a complaint another employee. For a long time, IssueTrak was our primary tool for doing this, through the Feedback section. This could just be the way my company programmed IssueTrak, but a lot...
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