See this comparison of Groove vs. Moxie based on data from user reviews. Groove rates 4.2/5 stars with 27 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 23 reviews)
(Based on 14 reviews)
|Ease of Doing Business WithSee More|
(Based on 12 reviews)
(Based on 5 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Individual & Family Services
|Most Helpful Favorable Review|
G2 Crowd User in Information Technology and Services
Multiple ways of interacting with the system (web-based desktop app, via email, Slack integration) makes sense for modern fast-paced SaaS support. The ability to add private notes, manage a team, and maintain a knowledge base all help too. It's...
G2 Crowd User in Individual & Family Services
The ability to send messages to coworkers
|Most Helpful Critical Review|
Groove didn't have all of the features we needed. We needed a way for clients to view the current status of the tickets they had submitted.
G2 Crowd User in Law Practice
It tends to crash a lot which requires a reset, resulting in business interruptions.
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