Compare GrooveHQ vs ProProfs Knowledge Base Software

See this comparison of Groove vs. ProProfs Knowledge Base Software based on data from user reviews. Groove rates 4.2/5 stars with 27 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
 
Groove Plus
$15 user/month
 
Free Trial
Free Trial
 Request More InformationRequest More Information$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 25 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 25 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
9.3
(Based on 13 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.3
(Based on 13 reviews)
Not enough data available
Quality of Support
Quality of Support
8.5
(Based on 23 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
8.1
(Based on 12 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
7.1
(Based on 25 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
84.6%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
15.4%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
0.0%
 
Computer Software
25.0%
Computer Software
28.6%
 
Internet
12.5%
Information Technology and Services
14.3%
 
Fund-Raising
7.5%
Graphic Design
14.3%
 
Consumer Goods
5.0%
Arts and Crafts
14.3%
 
Executive Office
5.0%
Telecommunications
14.3%
 
Other
45.0%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

Multiple ways of interacting with the system (web-based desktop app, via email, Slack integration) makes sense for modern fast-paced SaaS support. The ability to add private notes, manage a team, and maintain a knowledge base all help too. It's...

0 mjjx1dyosncchwu3hjlxydtowcznshkaijle9y1islnch4hstjle4ytoeivchw9jcufxyuge8kcbw2s8cm44rjyqlkc9w2ut3m4frpwwa5gstvbjs0mwkebs5ad6g2rkedyhbabn q4
Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
0?e=1531353600&v=beta&t=dqbamapdxwxli20bv2upddqcmeqjoyk1cft36zyyicq
Lane E.
Administrator in Internet

Groove didn't have all of the features we needed. We needed a way for clients to view the current status of the tickets they had submitted.

0 m3jgdhwtqdg7nlgxmigjdco3nossn82xu5dgdco3wumgwxrkzfdabgyfsfvtcbdhzg0p6l4pmu08
Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
 No screenshots provided.
Request More InformationRequest More InformationAsk ProProfs Knowledge Base Software a QuestionContact ProProfs Knowledge Base Software
Kate avatar
Kate from G2 Crowd

Need help?

I can help.