Based on 29 reviews
Based on 123 reviews
Plus Plan (Most Popular!)
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(Based on 121 reviews)
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(Based on 79 reviews)
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(Based on 24 reviews)
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(Based on 12 reviews)
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(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
|Most Helpful Favorable Review|
Groove allows a clean, simple, and useful interface that ensures that our end users are heard, and their input is collected. The ability to assign team members to requests is very helpful, especially for client relationships as we often will have a support...
We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...
|Most Helpful Critical Review|
G2 Crowd User in Fund-Raising
At first, Groove seemed like a "cheap" product compared to other CRM's. It has quite a few interesting API integrations but not something over the top. Realy bad reporting but hopefully this will be improved once the new version comes out.
Difficult to customise (colours etc.) Support are helpful but it's a little hard to set up.
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