See this comparison of Groove vs. Teamwork Desk based on data from user reviews. Groove rates 4.2/5 stars with 27 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 27 reviews
Based on 32 reviews
$7 per agent, per month (billed annually)
$13 per agent, per month (billed annually)
$25 per agent, per month (billed annually)
Contact Us Billed annually
|Meets RequirementsSee More|
(Based on 26 reviews)
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 15 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 23 reviews)
|Ease of Doing Business WithSee More|
(Based on 12 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Marketing and Advertising
Information Technology and Services
Logistics and Supply Chain
|Most Helpful Favorable Review|
G2 Crowd User in Computer Software
I like the ability to track calls and tickets by customer.
G2 Crowd User in Marketing and Advertising
Using Teamwork helps organize current, former, and future projects in one place. You are able to see, when deadlines may potentially clash, and future projects can be better organized. Also, using TW tools, you can see the status of each of the tasks. Also,...
|Most Helpful Critical Review|
Support is a big challenge, everything for the last 2 years that I hear for the team is - it will be done, it is being done. 2 Years back they promised an iOS Application - it is still not there, yes now it's mobile browser friendly - but it is nearly...
G2 Crowd User in Information Technology and Services
Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.
|No screenshots provided.|
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