Compare GrooveHQ vs HubSpot Service Hub

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comparison of GrooveHQ vs. HubSpot Service Hub
based on data from user reviews. GrooveHQ rates 4.2/5 stars with 29 reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Starter
$12 user/month
Service Hub Professional
$400 /month
 
Groove Business
$22 user/month
Service Hub Starter
$50 /month
 
Groove Enterprise
$32 user/month
Service Hub Free
$0
 
Service Hub Enterprise
$1,200 /month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 26 reviews)
8.9
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 26 reviews)
9.0
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 13 reviews)
8.1
(Based on 8 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 13 reviews)
8.3
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 24 reviews)
8.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 12 reviews)
9.1
(Based on 8 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 26 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.6%
61.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.4%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
5.6%
 
Computer Software
27.3%
Marketing and Advertising
28.0%
 
Internet
11.4%
Telecommunications
8.0%
 
Fund-Raising
6.8%
Mechanical or Industrial Engineering
8.0%
 
Marketing and Advertising
4.5%
Legal Services
8.0%
 
Management Consulting
4.5%
Primary/Secondary Education
4.0%
 
Other
45.5%
Other
44.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Paul S.
Administrator in Management Consulting

We appreciate the simplicity, the ease of setup, and the experience our customers have using Groove. Other services we've looked into may have decent functionality at a good price, but when we tested it from a customer's perspective, it didn't feel like a...

G2 Crowd User

Knowledge base is very deep and well written

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The "free plan forever" is just 30 days that's not forever and false advertisements. They proclaim to implament it in the early 2016 but has yet to lift a finger on the topic. As nothing has changed i suspect it to be a company of laying foxes.

G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
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Kate from G2 Crowd

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