FOR GROWING TEAMS
|Meets RequirementsSee More|
(Based on 416 reviews)
|Ease of UseSee More|
(Based on 417 reviews)
|Ease of SetupSee More|
(Based on 156 reviews)
|Ease of AdminSee More|
(Based on 154 reviews)
|Quality of SupportSee More|
(Based on 24 reviews)
(Based on 345 reviews)
|Ease of Doing Business WithSee More|
(Based on 12 reviews)
(Based on 143 reviews)
|Product Direction (% positive)See More|
(Based on 408 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
|Most Helpful Favorable Review|
It's easy to assign tickets to various people, see the full thread and responses from customers, and it's simple to apply tags for future reporting.
The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...
|Most Helpful Critical Review|
Support is a big challenge, everything for the last 2 years that I hear for the team is - it will be done, it is being done. 2 Years back they promised an iOS Application - it is still not there, yes now it's mobile browser friendly - but it is nearly...
G2 Crowd User in Information Technology and Services
Limited customization without purchasing multiple add-ons.
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