Want to see who topped the 2019 Best Software Awards?

Compare GrooveHQ vs KnowledgeOwl

See this

comparison of GrooveHQ vs. KnowledgeOwl
based on data from user reviews. GrooveHQ rates 4.2/5 stars with 29 reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
KnowledgeOwl Subscription
$49 month
 
Groove Plus
$15 user/month
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 Request More InformationRequest More InformationRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 26 reviews)
9.1
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 26 reviews)
9.1
(Based on 67 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 13 reviews)
9.0
(Based on 50 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 13 reviews)
9.0
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 24 reviews)
9.7
(Based on 61 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 12 reviews)
9.7
(Based on 50 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 26 reviews)
9.4
(Based on 67 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.6%
30.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.4%
44.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
25.0%
 
Computer Software
27.3%
Computer Software
22.5%
 
Internet
11.4%
Internet
8.5%
 
Fund-Raising
6.8%
Information Technology and Services
8.5%
 
Marketing and Advertising
4.5%
Education Management
8.5%
 
Management Consulting
4.5%
Non-Profit Organization Management
7.0%
 
Other
45.5%
Other
45.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Cameron K.
User in Fund-Raising

Groove allows a clean, simple, and useful interface that ensures that our end users are heard, and their input is collected. The ability to assign team members to requests is very helpful, especially for client relationships as we often will have a support...

G2 Crowd User in Computer Software

I love that Knowledge Owl has such an amazing WYSIWYG experience (or HTML dump), you can drill down into multiple knowledge bases with sub articles, and the search is fantastic! The Support is so amazing as well, the team really knows their stuff and is so...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Fund-Raising

At first, Groove seemed like a "cheap" product compared to other CRM's. It has quite a few interesting API integrations but not something over the top. Realy bad reporting but hopefully this will be improved once the new version comes out.

G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
 No screenshots provided.
Request More InformationRequest More InformationRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.