Compare GrooveHQ vs Moxie

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comparison of GrooveHQ vs. Moxie
based on data from user reviews. GrooveHQ rates 4.2/5 stars with 29 reviews. Moxie rates 3.6/5 stars with 21 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Starter
$12 user/month
 
Groove Business
$22 user/month
 
Groove Enterprise
$32 user/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 26 reviews)
7.7
(Based on 19 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 26 reviews)
7.9
(Based on 19 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 13 reviews)
8.5
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 13 reviews)
8.1
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 24 reviews)
8.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 12 reviews)
9.0
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 26 reviews)
5.6
(Based on 19 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.6%
4.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.4%
57.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
38.1%
 
Computer Software
27.3%
Insurance
10.7%
 
Internet
11.4%
Financial Services
10.7%
 
Fund-Raising
6.8%
Retail
7.1%
 
Marketing and Advertising
4.5%
Internet
7.1%
 
Management Consulting
4.5%
Individual & Family Services
7.1%
 
Other
45.5%
Other
57.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

I like the ability to track calls and tickets by customer.

G2 Crowd User

Support from the moxie team Ease of use of the tool

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The "free plan forever" is just 30 days that's not forever and false advertisements. They proclaim to implament it in the early 2016 but has yet to lift a finger on the topic. As nothing has changed i suspect it to be a company of laying foxes.

G2 Crowd User in Financial Services

Almost everything else. The program is very clunky. You can write an email in one font with perfect line spacing, and it arrives to the customer looking like a ransom note with a variety of different fonts and random line spacing. Impossible to reply more...

 
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Kate from G2 Crowd

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