From $16 per user / per month
From $26 per user / per month
From $40 per user / per month
|Meets RequirementsSee More|
|Ease of UseSee More|
(Based on 124 reviews)
|Ease of SetupSee More|
(Based on 79 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 24 reviews)
(Based on 113 reviews)
|Ease of Doing Business WithSee More|
(Based on 12 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
|Most Helpful Favorable Review|
We love the turnkey nature of the Groove platform. We're only using them for one of their capabilities currently - Knowledge Base - and it's still WAY worth the price.
My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers...
|Most Helpful Critical Review|
G2 Crowd User in Non-Profit Organization Management
No way to separate everything. Gets busy because no good flowing pipeline. It gets cluttered and call to actions for clients can get messy.
G2 Crowd User
some areas are too technical for marketing departments to understand. More support should be provided to set up dashboards. An account manager should contact each client once every 6 month to understand the level of satisfaction. integration with CRM....
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