Want to see who topped the 2019 Best Software Awards?

Compare GrooveHQ vs SnapEngage

See this

comparison of GrooveHQ vs. SnapEngage
based on data from user reviews. GrooveHQ rates 4.2/5 stars with 29 reviews. SnapEngage rates 4.5/5 stars with 126 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
Essentials
From $16 per user / per month
 
Groove Plus
$15 user/month
Professional
From $26 per user / per month
 
Enterprise
From $40 per user / per month
 
Free Trial
Free Trial
 Request More InformationRequest More Information$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 26 reviews)
8.8
(Based on 122 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 26 reviews)
9.3
(Based on 124 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 13 reviews)
9.0
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 13 reviews)
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 24 reviews)
9.2
(Based on 113 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 12 reviews)
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 26 reviews)
8.7
(Based on 122 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.6%
43.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.4%
47.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.6%
 
Computer Software
27.3%
Information Technology and Services
14.6%
 
Internet
11.4%
Computer Software
14.6%
 
Fund-Raising
6.8%
Financial Services
5.3%
 
Marketing and Advertising
4.5%
Telecommunications
4.6%
 
Management Consulting
4.5%
Insurance
4.6%
 
Other
45.5%
Other
56.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Ryan P.
User in Internet

We love the turnkey nature of the Groove platform. We're only using them for one of their capabilities currently - Knowledge Base - and it's still WAY worth the price.

Stephen L.
Executive Sponsor in Medical Devices

My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

No way to separate everything. Gets busy because no good flowing pipeline. It gets cluttered and call to actions for clients can get messy.

G2 Crowd User

some areas are too technical for marketing departments to understand. More support should be provided to set up dashboards. An account manager should contact each client once every 6 month to understand the level of satisfaction. integration with CRM....

 
 No screenshots provided.
 No downloads provided.No downloads provided.
Request More InformationRequest More InformationAsk SnapEngage a QuestionContact SnapEngage
Kate from G2 Crowd

Need help?

I can help.