Compare GrooveHQ vs UseResponse

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comparison of GrooveHQ vs. UseResponse
based on data from user reviews. GrooveHQ rates 4.2/5 stars with 29 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Starter
$12 user/month
Enterprise Package
$3000+ per solution
 
Groove Business
$22 user/month
Self-Hosted
$899 one-time fee
 
Groove Enterprise
$32 user/month
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 26 reviews)
9.1
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 26 reviews)
9.4
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 13 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 13 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 24 reviews)
9.9
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 12 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 26 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.6%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.4%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
13.3%
 
Computer Software
27.3%
Information Technology and Services
25.0%
 
Internet
11.4%
Semiconductors
10.0%
 
Fund-Raising
6.8%
Internet
10.0%
 
Marketing and Advertising
4.5%
Higher Education
10.0%
 
Management Consulting
4.5%
Financial Services
10.0%
 
Other
45.5%
Other
35.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Paul S.
Administrator in Management Consulting

We appreciate the simplicity, the ease of setup, and the experience our customers have using Groove. Other services we've looked into may have decent functionality at a good price, but when we tested it from a customer's perspective, it didn't feel like a...

Emily W.
User in Higher Education

It helps to organize ideas and share them through UseResponse. The layout is very flexible and the social integration and content analyzing features that they provide for it are at par. I would say it is value for money! Their support is also a big plus,...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The "free plan forever" is just 30 days that's not forever and false advertisements. They proclaim to implament it in the early 2016 but has yet to lift a finger on the topic. As nothing has changed i suspect it to be a company of laying foxes.

Dhruvam N.
Administrator in Information Technology and Services

Personally there was nothing to dislike in this flawless software.

 
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Kate from G2 Crowd

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