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Compare GrooveHQ vs Whatfix

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comparison of GrooveHQ vs. Whatfix
based on data from user reviews. GrooveHQ rates 4.2/5 stars with 29 reviews. Whatfix rates 4.7/5 stars with 37 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Groove Free
$0 user/month
 
Groove Plus
$15 user/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.0
(Based on 26 reviews)
9.0
(Based on 35 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 26 reviews)
9.0
(Based on 35 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 13 reviews)
8.4
(Based on 29 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 13 reviews)
8.6
(Based on 29 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 24 reviews)
10.0
(Based on 35 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 12 reviews)
9.4
(Based on 29 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 26 reviews)
9.7
(Based on 34 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
78.6%
48.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.4%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
18.9%
 
Computer Software
27.3%
Computer Software
29.2%
 
Internet
11.4%
Information Technology and Services
18.8%
 
Fund-Raising
6.8%
Consumer Goods
10.4%
 
Marketing and Advertising
4.5%
Internet
6.3%
 
Management Consulting
4.5%
Telecommunications
4.2%
 
Other
45.5%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Cameron K.
User in Fund-Raising

Groove allows a clean, simple, and useful interface that ensures that our end users are heard, and their input is collected. The ability to assign team members to requests is very helpful, especially for client relationships as we often will have a support...

Mohit j.
Administrator in Information Technology and Services

- Very intutive interface - Quick and easy to create guides - Easily convert guides to PDFs and videos - Quick and easy integration into the product.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Fund-Raising

At first, Groove seemed like a "cheap" product compared to other CRM's. It has quite a few interesting API integrations but not something over the top. Realy bad reporting but hopefully this will be improved once the new version comes out.

Phil W.
Executive Sponsor in Computer Software

Analytics is under development (but good) Admin interface Interface can be improved

 
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Kate from G2 Crowd

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