Compare GuideMe vs Issuetrak

See this comparison of GuideMe by EdCast vs. Issuetrak based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Productivity
$19 (cloud) mo/user/annual contract
 
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.2
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.4
(Based on 59 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.2
(Based on 42 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.1
(Based on 56 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.3
(Based on 43 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
8.0
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
34.5%
 
Information Technology and Services
60.0%
Information Technology and Services
15.4%
 
Computer Software
20.0%
Hospital & Health Care
9.2%
 
Internet
20.0%
Telecommunications
9.2%
 
Education Management
6.2%
 
Financial Services
6.2%
 
Other
0.0%
Other
53.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
vikas s.
User in Computer Software

I like the inline step functionality most. It help us to perform activities step by step. I used the tours set by our admin and I was able to understand functionality very quickly. I would recommend this software for setting up on-boarding tours.

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Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
Most Helpful Critical Review
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Denise C.
User in Computer Networking

The interface is sometimes difficult to use.

 
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Kate avatar
Kate from G2 Crowd

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