Compare GuideMe vs JIRA Service Desk

See this comparison of GuideMe by EdCast vs. JIRA Service Desk based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. JIRA Service Desk rates 4.1/5 stars with 408 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.6
(Based on 388 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.1
(Based on 389 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.6
(Based on 144 reviews)
Ease of Admin
Ease of AdminNot enough data available
7.7
(Based on 143 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.2
(Based on 323 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.4
(Based on 136 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
8.1
(Based on 382 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
17.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
41.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
41.5%
 
Information Technology and Services
60.0%
Information Technology and Services
28.5%
 
Computer Software
20.0%
Computer Software
15.6%
 
Internet
20.0%
Internet
6.5%
 
Financial Services
4.2%
 
Telecommunications
4.2%
 
Other
0.0%
Other
41.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

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Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Telecommunications

Nothing that I have found throughout my use would cause for dislike.

 
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Kate avatar
Kate from G2 Crowd

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