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Compare GuideMe by EdCast vs KANA Enterprise

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comparison of GuideMe by EdCast vs. KANA Enterprise
based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.2
(Based on 11 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.5
(Based on 11 reviews)
Ease of Setup
Ease of SetupNot enough data available
6.8
(Based on 7 reviews)
Ease of Admin
Ease of AdminNot enough data available
7.0
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
7.8
(Based on 8 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
7.0
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
7.1
(Based on 11 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
10.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
90.0%
 
Information Technology and Services
60.0%
Information Technology and Services
18.8%
 
Computer Software
20.0%
Financial Services
12.5%
 
Internet
20.0%
Outsourcing/Offshoring
12.5%
 
Telecommunications
12.5%
 
Insurance
12.5%
 
Other
0.0%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Bhushan D.
User in Information Technology and Services

I liked the Image steps feature most. We created walkthroughs for our mobile application. We captured screenshots then highlighted our application section using guideme chrome extension paint tool. There paint tool is awesome and very user friendly. This...

G2 Crowd User in Information Technology and Services

Ability to expose services as SOAP; which in turn are easily customizable and can be consumed easily in clients own custom application

Most Helpful Critical Review
Most Helpful Critical Review
vikas s.
User in Computer Software

As of now, I did not found anything major issue in functionality

G2 Crowd User in Financial Services

The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once.

 
 No screenshots provided.
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