Compare GuideMe by EdCast vs LiveHelpNow

See this comparison of GuideMe by EdCast vs. LiveHelpNow based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. LiveHelpNow rates 4.2/5 stars with 106 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.7
(Based on 98 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.7
(Based on 98 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.6
(Based on 79 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.5
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.7
(Based on 88 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
7.9
(Based on 97 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
49.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
33.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
17.9%
 
Information Technology and Services
60.0%
Information Technology and Services
8.3%
 
Computer Software
20.0%
Retail
6.1%
 
Internet
20.0%
Insurance
4.5%
 
Consumer Goods
4.5%
 
Real Estate
3.8%
 
Other
0.0%
Other
72.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

G2 Crowd User in Consumer Goods

LiveHelpNow is a great tool that allows you quick, easy access to assistance and learning how to do new tasks

Most Helpful Critical Review
Most Helpful Critical Review
vikas s.
User in Computer Software

As of now, I did not found anything major issue in functionality

G2 Crowd User in Information Technology and Services

It's difficult to navigate and change chat configurations. Also, it's very hard to update user information. The options for the chat configurations are big and clunky. Prefer more subtle chat options. Also, it's nearly impossible to configure different...

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
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Kate from G2 Crowd

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