Compare GuideMe by EdCast vs MindTouch

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comparison of GuideMe by EdCast vs. MindTouch
based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.3
(Based on 50 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.0
(Based on 42 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
22.4%
 
Information Technology and Services
60.0%
Computer Software
36.4%
 
Computer Software
20.0%
Information Technology and Services
16.7%
 
Internet
20.0%
Financial Services
7.6%
 
Telecommunications
6.1%
 
Insurance
4.5%
 
Other
0.0%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
Most Helpful Critical Review
Bhushan D.
User in Information Technology and Services

At this moment, I don't have any major issues, because I just used its image step feature.

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
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Kate from G2 Crowd

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