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Compare GuideMe by EdCast vs ProProfs Knowledge Base Software

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comparison of GuideMe by EdCast vs. ProProfs Knowledge Base Software
based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of SetupNot enough data availableNot enough data available
Ease of Admin
Ease of AdminNot enough data availableNot enough data available
Quality of Support
Quality of Support
10.0
(Based on 5 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business WithNot enough data availableNot enough data available
Product Direction (% positive)
Product Direction (% positive)
7.9
(Based on 5 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
0.0%
 
Information Technology and Services
60.0%
Computer Software
28.6%
 
Computer Software
20.0%
Information Technology and Services
14.3%
 
Internet
20.0%
Graphic Design
14.3%
 
Arts and Crafts
14.3%
 
Telecommunications
14.3%
 
Other
0.0%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Most Helpful Critical Review
Most Helpful Critical Review
vikas s.
User in Computer Software

As of now, I did not found anything major issue in functionality

Jacqueline R.
User

Really there is nothing to dislike about ProProfs

 
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Kate from G2 Crowd

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