Compare GuideMe by EdCast vs Salesforce Knowledge

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comparison of GuideMe by EdCast vs. Salesforce Knowledge
based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Salesforce Knowledge rates 3.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.7
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
7.9
(Based on 7 reviews)
Ease of Setup
Ease of SetupNot enough data available
7.9
(Based on 7 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.1
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
8.3
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.3
(Based on 7 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
7.4
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
50.0%
 
Information Technology and Services
60.0%
Internet
22.2%
 
Computer Software
20.0%
Computer Software
16.7%
 
Internet
20.0%
Computer & Network Security
11.1%
 
Hospital & Health Care
11.1%
 
Insurance
11.1%
 
Other
0.0%
Other
27.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Bhushan D.
User in Information Technology and Services

I liked the Image steps feature most. We created walkthroughs for our mobile application. We captured screenshots then highlighted our application section using guideme chrome extension paint tool. There paint tool is awesome and very user friendly. This...

G2 Crowd User in E-Learning

Ability to prepare Articles and import to Salesforce Knowledge

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...

 
 No screenshots provided.
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Kate from G2 Crowd

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