Compare GuideMe by EdCast vs Teamwork Desk

See this comparison of GuideMe by EdCast vs. Teamwork Desk based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.7
(Based on 28 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.8
(Based on 15 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
3.1%
 
Information Technology and Services
60.0%
Marketing and Advertising
25.0%
 
Computer Software
20.0%
Information Technology and Services
20.5%
 
Internet
20.0%
Logistics and Supply Chain
6.8%
 
Computer Software
6.8%
 
Internet
6.8%
 
Other
0.0%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Nilesh T.
Administrator in Information Technology and Services

Easy to understand user interface. I could set it up on my own and create walkthroughs of our product for our customers. I personally like language translation feature the most, it helps in gaining more customers globally. The development team is also very...

G2 Crowd User in Public Relations and Communications

The customer service is great. Most queries are answered within the business day. And their sense of humor is the perfect touch for potentially stressful situations. You almost want to be friends with the folks who run it. Teamwork is designed to improve...

Most Helpful Critical Review
Most Helpful Critical Review
Verdi E.
User in Internet

Nothing at the moment. The software works as stated and is easy to use and functional.

G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
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Kate from G2 Crowd

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