G2 Crowd builds the world's largest business commerce platform fueled by $100M in funding 🚀

Compare GuideMe by EdCast vs Teamwork Desk

See this

comparison of GuideMe by EdCast vs. Teamwork Desk
based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$7 per agent, per month (billed annually)
 
Plus
$13 per agent, per month (billed annually)
 
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
8.7
(Based on 28 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.8
(Based on 15 reviews)
Ease of Admin
Ease of AdminNot enough data available
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
3.1%
 
Information Technology and Services
60.0%
Marketing and Advertising
25.0%
 
Computer Software
20.0%
Information Technology and Services
20.5%
 
Internet
20.0%
Logistics and Supply Chain
6.8%
 
Computer Software
6.8%
 
Internet
6.8%
 
Other
0.0%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Bhushan D.
User in Information Technology and Services

I liked the Image steps feature most. We created walkthroughs for our mobile application. We captured screenshots then highlighted our application section using guideme chrome extension paint tool. There paint tool is awesome and very user friendly. This...

G2 Crowd User

It allows for continuity of business. I was part of a customer service center, and when one person was out, it became easy for us to continue the work regardless of whether they're they or not because all had access to Teamwork Desk.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Not fully featured yet. Can't group customers by an organization. Can't have custom fields for a ticket.

 
Ask GuideMe a QuestionContact GuideMeAsk Teamwork Desk a QuestionContact Teamwork Desk
Kate from G2 Crowd

Need help?

I can help.