G2 Crowd builds the world's largest business commerce platform fueled by $100M in funding šŸš€

Compare GuideMe by EdCast vs Vision Helpdesk

See this

comparison of GuideMe by EdCast vs. Vision Helpdesk
based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Vision Helpdesk rates 4.7/5 stars with 44 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter Help Desk
$12 per staff per mo billed annually
 
Pro Help Desk Software
$20 per staff per mo billed annually
 
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
9.3
(Based on 44 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.1
(Based on 44 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.9
(Based on 42 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.3
(Based on 42 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.7
(Based on 43 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
9.8
(Based on 44 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
61.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
29.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
9.1%
 
Information Technology and Services
60.0%
Non-Profit Organization Management
25.5%
 
Computer Software
20.0%
Internet
14.5%
 
Internet
20.0%
Information Technology and Services
12.7%
 
Education Management
5.5%
 
Individual & Family Services
5.5%
 
Other
0.0%
Other
36.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
Bhushan D.
User in Information Technology and Services

At this moment, I don't have any major issues, because I just used its image step feature.

G2 Crowd User

Everything was a bit slow and buggy at times.

 
Ask GuideMe a QuestionContact GuideMeRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.