Compare GuideMe vs Vision Helpdesk

See this comparison of GuideMe by EdCast vs. Vision Helpdesk based on data from user reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Vision Helpdesk rates 4.8/5 stars with 40 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Help Desk
$7 per staff per mo
 
Satellite Desk
$14 per staff per mo
 
Service Desk
$21 per staff per mo
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
10.0
(Based on 5 reviews)
9.4
(Based on 40 reviews)
Ease of UseSee More
Ease of UseSee More
9.7
(Based on 5 reviews)
9.3
(Based on 40 reviews)
Ease of Setup
Ease of SetupNot enough data available
8.9
(Based on 38 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.4
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
10.0
(Based on 5 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 5 reviews)
9.7
(Based on 40 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.0%
62.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
27.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
10.0%
 
Information Technology and Services
60.0%
Non-Profit Organization Management
20.4%
 
Computer Software
20.0%
Internet
16.3%
 
Internet
20.0%
Information Technology and Services
14.3%
 
Education Management
6.1%
 
Individual & Family Services
6.1%
 
Other
0.0%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
vikas s.
User in Computer Software

I like the inline step functionality most. It help us to perform activities step by step. I used the tours set by our admin and I was able to understand functionality very quickly. I would recommend this software for setting up on-boarding tours.

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William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
 
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Kate avatar
Kate from G2 Crowd

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