Compare HappyFox vs Help Scout

See this comparison of HappyFox vs. Help Scout based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Help Scout rates 4.4/5 stars with 96 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Basic
$8 user/month
 
Fantastic
$49 per staff / month
Standard
$15 user/month
 
Enterprise
$69 per staff / month
Plus
$27 user/month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.6
(Based on 89 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
9.4
(Based on 89 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.9
(Based on 41 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
9.0
(Based on 42 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
9.1
(Based on 77 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
9.3
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
8.2
(Based on 89 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
70.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
26.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
3.3%
 
Information Technology and Services
14.3%
Computer Software
23.1%
 
Computer Software
12.3%
Internet
21.5%
 
Higher Education
6.5%
Information Technology and Services
9.1%
 
Education Management
3.9%
Marketing and Advertising
7.4%
 
Real Estate
3.9%
E-Learning
4.1%
 
Other
59.1%
Other
34.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

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Danielle L.
Administrator in Computer Software

HelpScout is extremely easy to set up an implement. All you need to do is hook up your email address and you're ready to go! You can create snippets, workflows, and tags to collaborate with your team. There are also many app integrations for Slack, Email...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

G2 Crowd User

Purchased a lifeteime deal from app sumo $75 per quarter, this was changed recently to $60 per month. So price was $300 a year now is $720 a year. Do not sell that which you are not prepared to honor.

 
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Kate avatar
Kate from G2 Crowd

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