Compare HappyFox vs Helpshift

See this comparison of HappyFox vs. Helpshift based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Helpshift rates 4.2/5 stars with 139 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Professional
$95 Per User / Per Month
 
Enterprise
$69 per staff / month
Enterprise
$135 Per User / Per Month
 
Fantastic
$49 per staff / month
Platinum
$160 Per User / Per Month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.7
(Based on 122 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.9
(Based on 122 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.8
(Based on 53 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.5
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
8.7
(Based on 111 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.8
(Based on 51 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
8.4
(Based on 119 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
16.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
64.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
19.7%
 
Information Technology and Services
14.3%
Consumer Services
13.1%
 
Computer Software
12.3%
Information Technology and Services
12.4%
 
Higher Education
6.5%
Computer Games
12.4%
 
Education Management
3.9%
Financial Services
8.5%
 
Real Estate
3.9%
Internet
7.8%
 
Other
59.1%
Other
45.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Hamid A.
User

sending email and adding notes in the same window

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

G2 Crowd User

Bad ticket assigning system. No option to give channel/category based support.

 
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