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Compare HappyFox vs Helpshift

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comparison of HappyFox vs. Helpshift
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Helpshift rates 4.3/5 stars with 153 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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Helpshift
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
Helpshift
Helpshift
4.3
Based on 153 reviews
 
Mighty
$29 per staff / month
Professional
$95 Per User / Per Month
 
Enterprise
$69 per staff / month
Enterprise
$135 Per User / Per Month
 
Fantastic
$49 per staff / month
Platinum
$160 Per User / Per Month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.7
(Based on 135 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.9
(Based on 135 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.9
(Based on 58 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.5
(Based on 56 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
8.6
(Based on 123 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
8.8
(Based on 55 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
8.4
(Based on 131 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
17.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
64.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
17.6%
 
Information Technology and Services
14.1%
Computer Games
13.2%
 
Computer Software
12.2%
Consumer Services
10.2%
 
Higher Education
6.4%
Financial Services
9.0%
 
Real Estate
3.8%
Internet
7.8%
 
Education Management
3.8%
Entertainment
7.8%
 
Other
59.6%
Other
52.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

G2 Crowd User

what i like is the smartview which makes the ticket organize.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

G2 Crowd User

Automations are difficult to create properly

 
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Kate from G2 Crowd

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