Compare HappyFox vs HubSpot Service Hub

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comparison of HappyFox vs. HubSpot Service Hub
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. HubSpot Service Hub rates 4.1/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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HubSpot Service Hub
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
HubSpot Service Hub
HubSpot Service Hub
4.1
Based on 18 reviews
 
Mighty
$29 per staff / month
Service Hub Free
$0
 
Fantastic
$49 per staff / month
Service Hub Enterprise
$1,200 /month
 
Enterprise
$69 per staff / month
Service Hub Professional
$400 /month
 
Enterprise Plus
$89 per staff / month
Service Hub Starter
$50 /month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.9
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
9.0
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.1
(Based on 8 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.3
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
8.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.1
(Based on 8 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
61.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
33.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
5.6%
 
Information Technology and Services
14.1%
Marketing and Advertising
28.0%
 
Computer Software
12.2%
Telecommunications
8.0%
 
Higher Education
6.4%
Mechanical or Industrial Engineering
8.0%
 
Real Estate
3.8%
Legal Services
8.0%
 
Education Management
3.8%
Primary/Secondary Education
4.0%
 
Other
59.6%
Other
44.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

G2 Crowd User

I love that I can see when people have opened my emails and it's all in one convenient place with the chrome extension

Most Helpful Critical Review
Most Helpful Critical Review
Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
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Kate from G2 Crowd

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