Compare HappyFox vs Inbenta

See this comparison of HappyFox vs. Inbenta based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Inbenta rates 4.6/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.4
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.6
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
9.2
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.5
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
9.5
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
9.1
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
25.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
25.0%
 
Information Technology and Services
14.3%
Internet
41.7%
 
Computer Software
12.3%
Information Technology and Services
33.3%
 
Higher Education
6.5%
Computer Software
16.7%
 
Education Management
3.9%
Government Administration
8.3%
 
Real Estate
3.9%
 
Other
59.1%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Joel S.
Administrator in Information Technology and Services

Besides the technology itself being spectacular, and the implementation being dead simple, I love working with our Inbenta tech and support contacts to build the administrative and user experiences that will drive our customer service efficiency and...

Most Helpful Critical Review
Most Helpful Critical Review
Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

 
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