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Compare HappyFox vs Inbenta

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comparison of HappyFox vs. Inbenta
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Inbenta rates 4.6/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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Inbenta
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
Inbenta
Inbenta
4.6
Based on 12 reviews
 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.4
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.6
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
9.2
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.5
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.5
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
9.1
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
25.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
25.0%
 
Information Technology and Services
14.1%
Internet
41.7%
 
Computer Software
12.2%
Information Technology and Services
33.3%
 
Higher Education
6.4%
Computer Software
16.7%
 
Real Estate
3.8%
Government Administration
8.3%
 
Education Management
3.8%
 
Other
59.6%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

Joel S.
Administrator in Information Technology and Services

They still seem relatively young as a company/platform, and the admin back end is not super sexy and intuitive out of the box. That said, they are very open to suggestions for improvement and development to suit our needs (as well as always available for...

 
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Kate from G2 Crowd

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