Compare HappyFox, Inline Manual, and TeamSupport

 
Mighty
$29 per staff / month
STANDARD
$59 per month
Support Desk
$50 / agent / month billed annually
 
Fantastic
$49 per staff / month
STANDARD PRO
$158 per month
Enterprise
$65 / agent / month billed annually
 
Enterprise
$69 per staff / month
ENTERPRISE
from $1220 per month
Private Cloud
Custom Contact Us for Pricing
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.5
(Based on 5 reviews)
8.7
(Based on 467 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
7.9
(Based on 5 reviews)
8.8
(Based on 468 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
Not enough data available
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
Not enough data available
8.8
(Based on 221 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
9.7
(Based on 5 reviews)
9.0
(Based on 423 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
Not enough data available
9.3
(Based on 226 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
10.0
(Based on 5 reviews)
9.1
(Based on 469 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
60.0%
41.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
40.0%
48.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
0.0%
10.4%
 
Information Technology and Services
14.3%
Computer Software
50.0%
Computer Software
27.9%
 
Computer Software
12.3%
Marketing and Advertising
16.7%
Information Technology and Services
21.4%
 
Higher Education
6.5%
Investment Management
16.7%
Internet
5.9%
 
Education Management
3.9%
Financial Services
16.7%
Financial Services
4.6%
 
Real Estate
3.9%
Hospitality
3.8%
 
Other
59.1%
Other
0.0%
Other
36.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Marc S.
Administrator in Marketing and Advertising

The support given by the team when creating a new tool is excellent, they offer timely help and assistance allowing you to create some really great looking and insightful walkthroughs.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

G2 Crowd User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

G2 Crowd User in Financial Services

The functionality and how difficult it is to perform a basic task. Navigation isn't intuitive.

 
 No videos provided.No videos provided.

TeamSupport: The Customer Support Solution Built for B2B Help Desks

 No downloads provided.No downloads provided.
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