Compare HappyFox, Inline Manual, and TeamSupport

 
Mighty
$29 per staff / month
STANDARD
$59 per month
Support Desk
$50 / agent / month billed annually
 
Fantastic
$49 per staff / month
STANDARD PRO
$158 per month
Enterprise
$65 / agent / month billed annually
 
Enterprise
$69 per staff / month
ENTERPRISE
from $1220 per month
Private Cloud
Custom Contact Us for Pricing
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.5
(Based on 5 reviews)
8.7
(Based on 471 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
7.9
(Based on 5 reviews)
8.8
(Based on 472 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
Not enough data available
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
Not enough data available
8.8
(Based on 222 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.7
(Based on 5 reviews)
9.0
(Based on 427 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
Not enough data available
9.3
(Based on 227 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
10.0
(Based on 5 reviews)
9.1
(Based on 473 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
60.0%
41.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
40.0%
48.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
0.0%
10.3%
 
Information Technology and Services
14.1%
Computer Software
50.0%
Computer Software
28.0%
 
Computer Software
12.2%
Marketing and Advertising
16.7%
Information Technology and Services
21.2%
 
Higher Education
6.4%
Investment Management
16.7%
Internet
5.9%
 
Education Management
3.8%
Financial Services
16.7%
Financial Services
4.5%
 
Real Estate
3.8%
Hospitality
3.8%
 
Other
59.6%
Other
0.0%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

G2 Crowd User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

G2 Crowd User in Internet

There are some things about the UI that are not as intuitive as they could be. For instance, when you want to comment on a ticket you select the "public action" or "private action" button.

 
 No videos provided.No videos provided.

TeamSupport: The Customer Support Solution Built for B2B Help Desks

 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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