Compare HappyFox vs Issuetrak

See this comparison of HappyFox vs. Issuetrak based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Productivity
$19 (cloud) mo/user/annual contract
 
Enterprise
$69 per staff / month
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Fantastic
$49 per staff / month
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.2
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.4
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.2
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.5
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
9.1
(Based on 56 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
9.3
(Based on 43 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
8.0
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
34.5%
 
Information Technology and Services
14.3%
Information Technology and Services
15.4%
 
Computer Software
12.3%
Hospital & Health Care
9.2%
 
Higher Education
6.5%
Telecommunications
9.2%
 
Education Management
3.9%
Education Management
6.2%
 
Real Estate
3.9%
Financial Services
6.2%
 
Other
59.1%
Other
53.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

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Muzaffer L.
Executive Sponsor in Chemicals

It's integration layer is very old school and needs to be improved. also its capabilities to parse emails

 
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Kate from G2 Crowd

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