Compare HappyFox vs Issuetrak

See this comparison of HappyFox vs. Issuetrak based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Productivity
$19 (cloud) mo/user/annual contract
 
Enterprise
$69 per staff / month
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Fantastic
$49 per staff / month
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.2
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.4
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.2
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.5
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
9.1
(Based on 56 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
9.3
(Based on 43 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
8.0
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
34.5%
 
Information Technology and Services
14.3%
Information Technology and Services
15.4%
 
Computer Software
12.3%
Hospital & Health Care
9.2%
 
Higher Education
6.5%
Telecommunications
9.2%
 
Education Management
3.9%
Education Management
6.2%
 
Real Estate
3.9%
Financial Services
6.2%
 
Other
59.1%
Other
53.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Kevin O.
Administrator in Hospitality

Implementation was straight forward, making it easier for adoption by my team. The features are standard for an issue management system, but they are intuitive and i like the dashboard concept. Speed is good, ticket management is good, overall the product...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

G2 Crowd User in Consumer Services

It requires a lot time time to create new issues

 
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