Compare HappyFox vs Issuetrak

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comparison of HappyFox vs. Issuetrak
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Issuetrak rates 4.1/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Productivity
$19 (cloud) mo/user/annual contract
 
Enterprise
$69 per staff / month
Support Essentials
$49 (Cloud) mo/agent/annual contract
 
Fantastic
$49 per staff / month
Support Ultimate
$59 (Cloud) mo/agent/annual contract
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.2
(Based on 58 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.4
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.2
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.5
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.1
(Based on 56 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.3
(Based on 43 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
8.0
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
25.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
34.5%
 
Information Technology and Services
14.1%
Information Technology and Services
15.4%
 
Computer Software
12.2%
Hospital & Health Care
9.2%
 
Higher Education
6.4%
Telecommunications
9.2%
 
Education Management
3.8%
Education Management
6.2%
 
Real Estate
3.8%
Financial Services
6.2%
 
Other
59.6%
Other
53.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

G2 Crowd User in Restaurants

Versatility. We manage Facilities, HR, and Technology issues for 300 locations using 1 app. It allows you to customize as much or as little notification for the end users as you need. Scalability. In test we started with just 10 stores. We easily expanded...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

G2 Crowd User in Telecommunications

Sometimes we'll get customers that want to compliment or make a complaint another employee. For a long time, IssueTrak was our primary tool for doing this, through the Feedback section. This could just be the way my company programmed IssueTrak, but a lot...

 
Ask HappyFox a QuestionContact HappyFoxAsk Issuetrak a QuestionContact Issuetrak
Kate from G2 Crowd

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