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Compare HappyFox vs Jira Service Desk

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comparison of HappyFox vs. Jira Service Desk
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. Jira Service Desk rates 4.1/5 stars with 435 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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Jira Service Desk
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
Jira Service Desk
Jira Service Desk
4.1
Based on 435 reviews
 
Mighty
$29 per staff / month
GET STARTED
$10 /month
 
Fantastic
$49 per staff / month
FOR GROWING TEAMS
$20 /agent/month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.6
(Based on 412 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.1
(Based on 413 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
7.6
(Based on 155 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
7.7
(Based on 153 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
8.2
(Based on 342 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
8.4
(Based on 143 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
8.1
(Based on 404 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
16.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
40.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
42.6%
 
Information Technology and Services
14.1%
Information Technology and Services
28.5%
 
Computer Software
12.2%
Computer Software
15.2%
 
Higher Education
6.4%
Internet
6.1%
 
Real Estate
3.8%
Telecommunications
4.3%
 
Education Management
3.8%
Financial Services
4.1%
 
Other
59.6%
Other
41.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

G2 Crowd User in Information Services

At times you lose track of where you are or were.....not as friendly as I thought, maybe it needs to have the correct audience since I'm in the Technical area and not so much in the Admin area.

 
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Kate from G2 Crowd

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