Compare HappyFox vs JIRA Service Desk

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comparison of HappyFox vs. JIRA Service Desk
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. JIRA Service Desk rates 4.1/5 stars with 425 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
GET STARTED
$10 /month
 
Fantastic
$49 per staff / month
FOR GROWING TEAMS
$20 /agent/month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.6
(Based on 404 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.1
(Based on 405 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
7.6
(Based on 151 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
7.7
(Based on 149 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
8.2
(Based on 335 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
8.4
(Based on 140 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
8.1
(Based on 396 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
17.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
40.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
42.4%
 
Information Technology and Services
14.1%
Information Technology and Services
29.2%
 
Computer Software
12.2%
Computer Software
15.4%
 
Higher Education
6.4%
Internet
6.2%
 
Education Management
3.8%
Telecommunications
4.3%
 
Real Estate
3.8%
Financial Services
4.0%
 
Other
59.6%
Other
40.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

Sanket M.
Administrator in Internet

Lack of predefined templates and ease of navigation

 
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Kate from G2 Crowd

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