Compare HappyFox vs JIRA Service Desk

See this comparison of HappyFox vs. JIRA Service Desk based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. JIRA Service Desk rates 4.1/5 stars with 408 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
GET STARTED
$10 /month
 
Fantastic
$49 per staff / month
FOR GROWING TEAMS
$20 /agent/month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.6
(Based on 388 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.1
(Based on 389 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
7.6
(Based on 144 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
7.7
(Based on 143 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
8.2
(Based on 323 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.4
(Based on 136 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
8.1
(Based on 382 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
17.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
41.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
41.5%
 
Information Technology and Services
14.3%
Information Technology and Services
28.5%
 
Computer Software
12.3%
Computer Software
15.6%
 
Higher Education
6.5%
Internet
6.5%
 
Education Management
3.9%
Financial Services
4.2%
 
Real Estate
3.9%
Telecommunications
4.2%
 
Other
59.1%
Other
41.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

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Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Navigation from ticket to ticket. Sometimes a bit slow to process.

G2 Crowd User

There is a huge ramp up. User needs a lot of time to get used to its vigorous and robust feature set.

 
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Ask JIRA Service Desk a Question
Contact JIRA Service Desk
Kate avatar
Kate from G2 Crowd

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