Compare HappyFox vs Kayako

See this comparison of HappyFox vs. Kayako based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Kayako rates 4.1/5 stars with 144 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Free
$0 up to 3 agents
 
Fantastic
$49 per staff / month
Inbox
$9 /agent/month
 
Enterprise
$69 per staff / month
Team
$15 /agent/month
 
Enterprise Plus
$89 per staff / month
Growth
$39 /agent/month
 
Scale
$59 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.2
(Based on 140 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.5
(Based on 138 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.1
(Based on 100 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.2
(Based on 105 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
8.4
(Based on 130 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.5
(Based on 105 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
7.4
(Based on 137 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
54.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
37.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
7.9%
 
Information Technology and Services
14.3%
Information Technology and Services
25.6%
 
Computer Software
12.3%
Computer Software
16.5%
 
Higher Education
6.5%
Telecommunications
8.0%
 
Education Management
3.9%
Internet
4.5%
 
Real Estate
3.9%
Marketing and Advertising
4.0%
 
Other
59.1%
Other
41.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

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Gary M.
Administrator in Information Technology and Services

The SLA system has allowed us to create quite a complicated set of rules to ensure that we meet all our SLA requirements. The ticket workflows with the automated follow up actions has saved our helpdesk staff countless hours. Our field engineers really love...

Most Helpful Critical Review
Most Helpful Critical Review
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Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

G2 Crowd User in Marketing and Advertising

Resource management is not sufficient, support is quite poor.

 
 No videos provided.

Introducing Kayako Messenger: live chat, reinvented for the 21st century. Available on all Kayako plans.

 No downloads provided.
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Kate from G2 Crowd

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