Compare HappyFox vs Kayako

See this comparison of HappyFox vs. Kayako based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Kayako rates 4.1/5 stars with 145 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Free
$0 up to 3 agents
 
Fantastic
$49 per staff / month
Inbox
$9 /agent/month
 
Enterprise
$69 per staff / month
Team
$15 /agent/month
 
Enterprise Plus
$89 per staff / month
Growth
$39 /agent/month
 
Scale
$59 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.2
(Based on 141 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.5
(Based on 139 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.1
(Based on 101 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.2
(Based on 106 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
8.4
(Based on 131 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.5
(Based on 106 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
7.4
(Based on 138 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
53.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
38.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
7.8%
 
Information Technology and Services
14.3%
Information Technology and Services
26.0%
 
Computer Software
12.3%
Computer Software
16.4%
 
Higher Education
6.5%
Telecommunications
7.9%
 
Education Management
3.9%
Internet
4.5%
 
Real Estate
3.9%
Marketing and Advertising
4.0%
 
Other
59.1%
Other
41.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Nicole J.
User in Information Technology and Services

Kayako was easy to use out of the box. Our Support Staff was able to adapt and use it efficiently right away. Previously, the software we utilized was a very manual process so the automation of Kayako was crucial to the Support team and allowed additional...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

G2 Crowd User in Marketing and Advertising

Resource management is not sufficient, support is quite poor.

 
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