Compare HappyFox vs Kayako

See this

comparison of HappyFox vs. Kayako
based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Kayako rates 4.1/5 stars with 150 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Free
$0 up to 3 agents
 
Fantastic
$49 per staff / month
Inbox
$9 /agent/month
 
Enterprise
$69 per staff / month
Team
$15 /agent/month
 
Enterprise Plus
$89 per staff / month
Growth
$39 /agent/month
 
Scale
$59 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.2
(Based on 145 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
8.5
(Based on 143 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.1
(Based on 104 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.2
(Based on 109 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
8.4
(Based on 135 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.6
(Based on 109 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
7.4
(Based on 142 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
54.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
38.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
7.5%
 
Information Technology and Services
14.3%
Information Technology and Services
24.7%
 
Computer Software
12.3%
Computer Software
16.7%
 
Higher Education
6.5%
Telecommunications
7.5%
 
Education Management
3.9%
Internet
5.4%
 
Real Estate
3.9%
Marketing and Advertising
3.8%
 
Other
59.1%
Other
41.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Gary M.
Administrator in Information Technology and Services

The SLA system has allowed us to create quite a complicated set of rules to ensure that we meet all our SLA requirements. The ticket workflows with the automated follow up actions has saved our helpdesk staff countless hours. Our field engineers really love...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

G2 Crowd User in Marketing and Advertising

Resource management is not sufficient, support is quite poor.

 
 No videos provided.

Introducing Kayako Messenger: live chat, reinvented for the 21st century. Available on all Kayako plans.

Ask HappyFox a QuestionContact HappyFoxAsk Kayako a QuestionContact Kayako
Kate from G2 Crowd

Need help?

I can help.