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Compare HappyFox vs KnowledgeOwl

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comparison of HappyFox vs. KnowledgeOwl
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
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KnowledgeOwl
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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
KnowledgeOwl
KnowledgeOwl
4.5
Based on 68 reviews
 
Mighty
$29 per staff / month
KnowledgeOwl Subscription
$49 month
 
Fantastic
$49 per staff / month
Additional Knowledge Bases
$30 month
 
Enterprise
$69 per staff / month
Additional Users
$20 month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
9.1
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
9.1
(Based on 67 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
9.0
(Based on 50 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
9.0
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.7
(Based on 61 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.7
(Based on 50 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
9.4
(Based on 67 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
30.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
44.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
25.0%
 
Information Technology and Services
14.1%
Computer Software
22.5%
 
Computer Software
12.2%
Internet
8.5%
 
Higher Education
6.4%
Information Technology and Services
8.5%
 
Real Estate
3.8%
Education Management
8.5%
 
Education Management
3.8%
Non-Profit Organization Management
7.0%
 
Other
59.6%
Other
45.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

G2 Crowd User in Machinery

That's a hard one....but I'd say the very rich but flexible features set and the awesome technical support

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Navigation from ticket to ticket. Sometimes a bit slow to process.

Rebecca C.
Administrator in Marketing and Advertising

I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...

 
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Kate from G2 Crowd

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