Compare HappyFox vs KnowledgeOwl

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comparison of HappyFox vs. KnowledgeOwl
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. KnowledgeOwl rates 4.5/5 stars with 67 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
KnowledgeOwl Subscription
$49 month
 
Fantastic
$49 per staff / month
Additional Knowledge Bases
$30 month
 
Enterprise
$69 per staff / month
Additional Users
$20 month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
9.1
(Based on 66 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
9.1
(Based on 66 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
9.0
(Based on 49 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
9.0
(Based on 52 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
9.7
(Based on 60 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.7
(Based on 49 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
9.4
(Based on 66 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
31.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
44.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
23.9%
 
Information Technology and Services
14.1%
Computer Software
22.9%
 
Computer Software
12.2%
Information Technology and Services
8.6%
 
Higher Education
6.4%
Education Management
8.6%
 
Education Management
3.8%
Internet
8.6%
 
Real Estate
3.8%
Non-Profit Organization Management
7.1%
 
Other
59.6%
Other
44.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Alison F.
User in Non-Profit Organization Management

It's usability, responsiveness, the versioning, the ease of use. Great value for a great price for a non-profit.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
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Kate from G2 Crowd

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