Compare HappyFox vs LiveAgent

See this comparison of HappyFox vs. LiveAgent based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. LiveAgent rates 4.5/5 stars with 609 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
Ticket
$12/month User Seat
 
Fantastic
$49 per staff / month
Ticket+Chat
$29/month User Seat
 
Enterprise
$69 per staff / month
All-inclusive
$59/month User Seat
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.8
(Based on 570 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
9.0
(Based on 570 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
8.7
(Based on 398 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.9
(Based on 399 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
9.1
(Based on 538 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
9.1
(Based on 386 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
9.2
(Based on 560 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
63.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
24.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
11.9%
 
Information Technology and Services
14.3%
Information Technology and Services
12.3%
 
Computer Software
12.3%
Computer Software
7.7%
 
Higher Education
6.5%
Internet
6.4%
 
Education Management
3.9%
Retail
5.6%
 
Real Estate
3.9%
Telecommunications
3.3%
 
Other
59.1%
Other
64.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

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Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

lee t.
User

It seems like no one was really using this option on my site

 
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Kate from G2 Crowd

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