Compare HappyFox vs MindTouch

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comparison of HappyFox vs. MindTouch
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

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HappyFox
HappyFox
4.6
Based on 110 reviews
Optimized for quick response
MindTouch
MindTouch
4.1
Based on 50 reviews
Optimized for quick response
 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 104 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 104 reviews)
8.3
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 81 reviews)
8.0
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 80 reviews)
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 99 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 77 reviews)
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 106 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
22.4%
 
Information Technology and Services
14.1%
Computer Software
36.4%
 
Computer Software
12.2%
Information Technology and Services
16.7%
 
Higher Education
6.4%
Financial Services
7.6%
 
Real Estate
3.8%
Telecommunications
6.1%
 
Education Management
3.8%
Internet
4.5%
 
Other
59.6%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
Ask HappyFox a QuestionContact HappyFoxAsk MindTouch a QuestionContact MindTouch
Kate from G2 Crowd

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