Compare HappyFox vs ProProfs Knowledge Base Software

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comparison of HappyFox vs. ProProfs Knowledge Base Software
based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
9.0
(Based on 80 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.2
(Based on 79 reviews)
Not enough data available
Quality of Support
Quality of Support
9.3
(Based on 98 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
9.4
(Based on 76 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.4
(Based on 105 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
0.0%
 
Information Technology and Services
14.3%
Computer Software
28.6%
 
Computer Software
12.3%
Information Technology and Services
14.3%
 
Higher Education
6.5%
Graphic Design
14.3%
 
Education Management
3.9%
Arts and Crafts
14.3%
 
Real Estate
3.9%
Telecommunications
14.3%
 
Other
59.1%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

Jacqueline R.
User

Really there is nothing to dislike about ProProfs

 
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Kate from G2 Crowd

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