Compare HappyFox vs ProProfs Knowledge Base Software
See this
comparison of HappyFox vs. ProProfs Knowledge Base Software
based on data from user reviews. HappyFox rates 4.6/5 stars with 110 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Mighty
$29
per staff / month
 
Fantastic
$49
per staff / month
 
Enterprise
$69
per staff / month
 
Enterprise Plus
$89
per staff / month
 
Free Trial Unavailable
Free Trial Unavailable
HappyFox
Mighty
$29per staff / month
Fantastic
$49per staff / month
Enterprise
$69per staff / month
Enterprise Plus
$89per staff / month
Free Trial Unavailable
ProProfs Knowledge Base Software
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
9.0
Ease of Use
Ease of Use
9.3
9.4
Ease of Setup
Ease of Setup
8.9
Not enough data available
Ease of Admin
Ease of Admin
9.1
Not enough data available
Quality of Support
Quality of Support
9.2
8.6
Ease of Doing Business With
Ease of Doing Business With
9.3
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.3
10.0
Meets Requirements
HappyFox
8.9
ProProfs Knowledge Base Software
9.0
Ease of Use
HappyFox
9.3
ProProfs Knowledge Base Software
9.4
Ease of Setup
HappyFox
8.9
ProProfs Knowledge Base Software
Not enough data available
Ease of Admin
HappyFox
9.1
ProProfs Knowledge Base Software
Not enough data available
Quality of Support
HappyFox
9.2
ProProfs Knowledge Base Software
8.6
Ease of Doing Business With
HappyFox
9.3
ProProfs Knowledge Base Software
Not enough data available
Product Direction (% positive)
HappyFox
9.3
ProProfs Knowledge Base Software
10.0

Features

Knowledge Share
Knowledge Base
HappyFox
8.5
ProProfs Knowledge Base Software
Not enough data available
Searchable Articles
HappyFox
8.8
ProProfs Knowledge Base Software
Not enough data available
Community Forums
HappyFox
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interactive FAQs & Forums
HappyFox
Not enough data available
ProProfs Knowledge Base Software
Not enough data available
Interaction
Web Portals
HappyFox
7.2
ProProfs Knowledge Base Software
Not enough data available
Forum to Reponse
HappyFox
8.1
ProProfs Knowledge Base Software
Not enough data available
Tickets and Tagging
HappyFox
9.3
ProProfs Knowledge Base Software
Not enough data available
Live Chat
HappyFox
8.1
ProProfs Knowledge Base Software
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.4%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.1%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
9.1%
HappyFox
Small-Business
46.4%
Mid-Market
38.1%
Enterprise
15.5%
ProProfs Knowledge Base Software
Small-Business
45.5%
Mid-Market
45.5%
Enterprise
9.1%

Reviewers' Industry

 
Information Technology and Services
14.1%
Computer Software
50.0%
 
Computer Software
12.2%
Information Technology and Services
18.8%
 
Higher Education
6.4%
Telecommunications
6.3%
 
Real Estate
3.8%
Internet
6.3%
 
Education Management
3.8%
Graphic Design
6.3%
 
Other
59.6%
Other
12.5%
HappyFox
Information Technology and Services
14.1%
Computer Software
12.2%
Higher Education
6.4%
Real Estate
3.8%
Education Management
3.8%
Other
59.6%
ProProfs Knowledge Base Software
Computer Software
50.0%
Information Technology and Services
18.8%
Telecommunications
6.3%
Internet
6.3%
Graphic Design
6.3%
Other
12.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Most Helpful Critical Review
Most Helpful Critical Review
Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

 
HappyFox
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Most Helpful Critical Review
Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

ProProfs Knowledge Base Software
Most Helpful Favorable Review
Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Screenshots

 
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ProProfs Knowledge Base Software
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