Compare HappyFox vs Salesforce Knowledge

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comparison of HappyFox vs. Salesforce Knowledge
based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Salesforce Knowledge rates 3.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 103 reviews)
8.7
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 103 reviews)
7.9
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 80 reviews)
7.9
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 79 reviews)
8.1
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 98 reviews)
8.3
(Based on 7 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 76 reviews)
8.3
(Based on 7 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 105 reviews)
7.4
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
50.0%
 
Information Technology and Services
14.3%
Internet
22.2%
 
Computer Software
12.3%
Computer Software
16.7%
 
Higher Education
6.5%
Computer & Network Security
11.1%
 
Education Management
3.9%
Hospital & Health Care
11.1%
 
Real Estate
3.9%
Insurance
11.1%
 
Other
59.1%
Other
27.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

G2 Crowd User in Information Technology and Services

I like Salesforce Knowledge user interface

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

G2 Crowd User in Insurance

Price. Ties you to Salesforce. Very hard to move off and integration with other apps is clumsy, despite the APIs. Very expensive license and implementation

 
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