Compare HappyFox vs Salesforce Knowledge

See this comparison of HappyFox vs. Salesforce Knowledge based on data from user reviews. HappyFox rates 4.6/5 stars with 109 reviews. Salesforce Knowledge rates 3.6/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
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Meets Requirements
Meets Requirements
9.0
(Based on 103 reviews)
Not enough data available
Ease of Use
Ease of Use
9.4
(Based on 103 reviews)
Not enough data available
Ease of Setup
Ease of Setup
9.0
(Based on 80 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.2
(Based on 79 reviews)
Not enough data available
Quality of Support
Quality of Support
9.3
(Based on 98 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
9.4
(Based on 76 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.4
(Based on 105 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.9%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
60.0%
 
Information Technology and Services
14.3%
Computer Software
33.3%
 
Computer Software
12.3%
Computer & Network Security
22.2%
 
Higher Education
6.5%
Internet
22.2%
 
Education Management
3.9%
Insurance
22.2%
 
Real Estate
3.9%
 
Other
59.1%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

G2 Crowd User

I love that we can write knowledge articles for internal use or for our clients and that we can associate our articles with cases so if anyone needs to reference an article, it is easily searchable.

Most Helpful Critical Review
Most Helpful Critical Review
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Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

G2 Crowd User in Internet

Working with multiple languages is not easier, especially if you need to have different versions of English articles (US, UK, AU, CA, etc.). The drafting and approval processes are confusing. Often it feels like Salesforce acquired a product and just put a...

 
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Kate from G2 Crowd

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