Compare HappyFox vs SF Service Cloud

See this comparison of HappyFox vs. Salesforce Service Cloud based on data from user reviews. HappyFox rates 4.6/5 stars with 107 reviews. Salesforce Service Cloud rates 4.1/5 stars with 1125 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
MIGHTY
$29 per staff / month
 
FANTASTIC
$49 per staff / month
 
ENTERPRISE
$69 per staff / month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 101 reviews)
8.5
(Based on 1015 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 101 reviews)
8.1
(Based on 1015 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 78 reviews)
7.6
(Based on 467 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 77 reviews)
8.1
(Based on 475 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 96 reviews)
8.2
(Based on 888 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.4
(Based on 74 reviews)
8.5
(Based on 463 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 103 reviews)
8.0
(Based on 1001 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.8%
27.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.2%
42.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.0%
30.4%
 
Information Technology and Services
14.6%
Computer Software
17.2%
 
Computer Software
12.6%
Information Technology and Services
13.7%
 
Higher Education
6.6%
Internet
9.6%
 
Education Management
4.0%
Hospital & Health Care
3.5%
 
Real Estate
4.0%
Non-Profit Organization Management
3.5%
 
Other
58.3%
Other
52.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

G2 Crowd User in Online Media

Desk.com is one of the most popular customer service platforms. It has a large userbase, ready to answer your questions; an established company (Salesforce) committed to improving and supporting the product; and it integrates with over a dozen third-party...

Most Helpful Critical Review
Most Helpful Critical Review
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Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

G2 Crowd User in Internet

API is one of the worst I have ever worked with. I have never seen an API throttled to the pathetic rate desk.com allows. Their documentation for single-sign-on is ATROCIOUS, and flat-out does not work in python. Their support is awful, particularly...

 
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Kate from G2 Crowd

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